-
November 2023 by Kathryn H
Reynaldo and team are amazing! Thank you so much for helping us!
-
October 2023 by Timothy Mendoza (Timo)
I highly recommend this moving company for anyone who needs a reliable and professional service. They have always been helpful with every move and have helped countless of my recommended friends. The move-coordinator, Alejandra, was very attentive and organized. She made sure everything was planned and executed smoothly. The operations manager, Reynaldo, was also very friendly and efficient. He and his team handled my belongings with care and respect. They were punctual, courteous, and hard-working. I appreciate their dedication and expertise. Thank you for making my move stress-free and enjoyable!
-
October 2023 by Sergio Estevez
My move with North American/Beltman Moving & Storage was a pleasant experience. The crew was outstanding. They were careful with our belongings and were easy to deal with. A positive experience!
-
October 2023 by Brandy Casas
Amazing company ! ?? You won’t regret it, what they promise they will deliver. Amazing customer service (:
-
September 2023 by Melissa Floor
It’s too bad ZERO is not an option! We were told we would have a door to door move, so that is how we prepared. We were told, pack your dressers, because it’s a door to door move, so yes, that is how we prepared. I mean, why would we think to prepare otherwise when that is how we were advised? Unfortunately, that is not how Beltman moved us. Our household goods sat in the warehouse for a few weeks before they finally found a driver, and unfortunately our well prepared household, is left with an expensive missing item from the well packed dresser that sat in their warehouse a little long. Sticky fingers work in their warehouse. I guess the only solace is knowing that what they took actually works for a longarm quilting machine, so while it will cost me a lot to replace, the thief got nothing of value. We have made many moves, and this was by far the WORST moving experience ever. For what it’s worth, I would never recommend this company. Horrible service! Poor communication! Sticky fingers!
-
July 2023 by Madeline Moree
Beltmann relocation group was recommended by my employer. I initially was set up with representative who ended up being out of office for that week (not a problem) so she has another person receiving her emails.I scheduled an initial consult with the person who was covering for the representative. The day and time arrived for our call and…nothing. I reached out to see if there was any confusion as to a time difference and didn’t hear anything for an entire day.Finally I was scheduled with a different representative who was also covering for my original representative. We had the initial call. I let her know that we don’t have a ton of stuff and live in a 1600 sq ft home (not large by any means). We were planning on packing everything ourselves to save money. She assured me that during the FaceTime assessment that they would look at both the charges for packing as well as just the moving portion.We do the assessment and get our price quote…almost 16k! This is a 10 hour move with not even a full truck load of items that we have packed ourselves.I reached out to our original representative and let her know that was out of our price range. It’s been almost an entire work week and I have had no response.I can’t imagine how frustrated I would be if I did end up paying 16k for my move and received this poor quality of service.
-
May 2023 by Robin G.
I used Beltmann to move from TX to Massachusetts in April 2023. I paid over $17,000 for the move. When the driver finished unloading, he told me to call Beltmann AFTER I was fully unpacked and that they would arrange one FREE box and debris removal. I was just informed that Beltmann moving will not honor that driver comment because it wasn't in my estimate. The moving representative NEVER told me that it needed to be added and didn't give me the option to include it. Now they want me to pay between $100 and $300 to have my boxes taken away. I have been a repeat customer of Beltmann but never again will I use them.
-
November 2022 by Judi Hashagen
I chose North American Van Lines - Beltmann Moving & Storage to move me because of Todd Westlake, the guy who came to do my estimate!! They were not the lowest estimate and ultimately that didn't matter to me, I appreciated his professionalism, reviewing the move costs and process with me, and the follow-up before I even made a choice!! I interviewed two other well know names in moving and the other two never followed up with me after their initial estimates - Todd stayed in contact with me and answered every question.My move out was smooth, the crew was great - very careful with my belongings, courteous and also professional. My property is due to arrive in under 2 weeks, and unless something catastrophic happens on that end, I would pay this price and work with this company again!!
-
November 2022 by Judi H.
I chose North American to move me because of Todd Westlake!! They were not the lowest estimate and that didn't matter to me, I appreciated his professionalism, reviewing the move costs and process with me, and the follow-up before I even made a choice!! I got estimates from two other big name companies and they never followed up with me after their initial visit. The move out was very smooth - the crew under Anita was careful, thorough and very professional. And unless something catastrophic happens with my delivery in 2 weeks, I have nothing but good things to say!!!
-
April 2022 by Robert Bennett
The crew who coordinated the move decided to add a $600 charge only after they had my goods and I was on my way to my next location. Leaving me with no choice but to pay it, meanwhile the two agents had 2 different stories on what was being charged and how much and neither had any idea the other was charging me until I mentioned it to the other. This entire process was a complete incompetence and an attempt to screw my family out of money we needed while keeping our things hostage. Would never use again.
-
April 2022 by Eduardo Nieto
Do not use this company. I moved from Texas to New York, and some art pieces came completely destroyed. The company refuses to reimburse me even though I paid for insurance for the move. The customer service is terrible.
-
February 2022 by Carl Bennett
The address for this business is fake. This place is not real. The address listed is for apartments. There is no moving company at this address. Complete false advertising.
-
January 2022 by 4eyed4stringer
Beltmann did not keep up their end of the contract.broke lots of expensive furniture, understaffed the job, were two days late, and wouldn't communicate. Managers there refused to take communications and would not even provide forms for damage. Details below.1. The job was scheduled for 4 days, but it lasted into the early hours of a sixth day.2. Beltmann’s errors cost us an extra night of hotel expenses.3. Because the crew didn’t load our items in one day and get the truck to a secure location for that night, the trailer had to be left unmanned at our home curb for two nights. Our items were left on the truck, exposed to potential theft, vehicle accidents, and weather (heavy rains and storms in the area that week).4. As outlined above, damages were incurred to high value items because the crew packed the trailer inappropriately, and they were overworked and understaffed.5. Our contract stated that our cost was not to exceed $X, but Beltmann ran the charges before the move was completed, leaving no time for evaluating if a reduction in price was warranted. Part of the contract states that we would get 5 men for 16 hours at $35 per hour. The duration scheduled was 4 days. We weren’t actually paying them per hour because it was a set price NOT TO EXCEED the given limit. But the point is that we didn’t get 5 people until they were already a day overtime. That overtime cost us personally in time, money, external risk to our property, and actual property damages from an exhausted and overworked crew.6. Knowing that we have damages to our personal property, Beltmann has never provided a claims form. They have ceased communications altogether.
-
December 2021 by karla plasencia
I couldn’t find the place.
-
July 2021 by Ben Kennedy
Do not hire this company under any circumstances. I have a binding contract from when we packed and had our belonging put into storage late last year until we found a new home in a new state. Paid 50% deposit and they loaded everything and took it. Fast forward to me letting them know our new address and move in date. Received validation of move date as well as final bill and everything was fine.Then the day before delivery I was contacted that there was a problem with my final payment and my total was now 100% more than my previous final bill and that I was required to pay in order to have my belongings.I've disputed with my credit card and reported them to the FMCSA, but stay far away from this company.
