-
October 2023 by Bolanle John Williams
I wish I could give them a 0 star. Was there to change my oil totaling $120 including air filter, then I decided to opt for manual washing both interior and exterior for $50, Lo and behold (pictures attached); it was a very annoying result, even when I turned back to report the situation, the manager told me the $50 was just to clean the exterior and use some cloth to clean the windows, dashboard. He further said I would pay additional $50 for cleaning the seat stains and $9 to clean the footmat, up till now, I’m still trying to process the information in my head. Not sure I want to back, it was beyond a rip off!!!!!!!!!
-
October 2023 by Ryan Berrier
I recently tried this car wash for the second time, but unfortunately, it did not remove a single bug from the front of my truck. While the sides may have been waxed and looked nice, I personally feel that this particular wash does not offer any value.
-
October 2023 by Sofia Velasquez
Yesterday evening, I visited the car spa to promptly have my car serviced. Despite seeking assistance outside, I didn't receive any help. However, upon entering the establishment, I was warmly assisted by Kayla, the cashier. With her guidance, I easily became a member. The process was effortless, and Kayla displayed great understanding. I eagerly look forward to returning for the same exceptional service and care I experienced yesterday.
-
October 2023 by Fer O.
GREAT SERVICE!!!!I been using their service for the last two years and I always have a great experience, Marcelino, Carlos and the staff always friendly and ready to help price may look higher but the quality of the service it's worth it, I come all the way from Denton just to wash my car. keep it going guys!!!!
-
September 2023 by Marvin G.
the servers was great the lady's that clean the interiors were so nice and the manager was nice and expla everything to me
-
September 2023 by Rey Curiel
I have been looking for a place to do an interior clean of my vehicle for a while and was recommended by a friend to come here. The crew that did the detailing did a great job. Everyone on the staff was very friendly and helpful. The crew did miss about half of the dashboard but that's okay because they did in about 40 minutes what would have taken me HOURS.Overall I would definitely recommend this wash. (The prices are good too.)
-
September 2023 by Jerry Killian
I wanted to get my car cleaned on the inside, I usually just get exterior wash. My seats had some very ugly stains and they were able to get them out. Overall it was a great experience.
-
August 2023 by Peggy Chambers
They get 1 star because the outside of the car and the inside of my windows were clean. I went for an oil change and car wash. Waited over 1 1/2 hours, while they called many customers that came after me. I had to go to the desk and ask how long it would take until my car was ready. The lady said it had been done, but again I had to ask where it was. She seemed like I was wasting her time. I noticed in my long wait she was like that with many customers. She did enjoy chatting at the desk and walking around to other doors with the other employees. I walked out to my car with the driver side door wide open. Looked for my key and it was not there. There were a lot of employees that saw me, briefly made eye contact, but never approached. After I locked eyes with a female employee, she got on her radio and slowly approached me. I asked where my key was and she said the guy working on my car left with my key. I couldn't understand if she said he went to pick up food or kids. She then stated he was bringing it back and laughed. I never saw the guy, but eventually that same lady brought me my key. After I left, I realized change was missing from the ashtray where I keep a lot of change. I have no idea who took it since my car door was left open and there were a lot of employees and customers in the area. There are a lot of windows in the lobby to almost watch your vehicle every step of the way. I would suggest keeping an eye on your vehicle so your experience is more pleasant than mine.
-
August 2023 by Aws Alrobaie
Well, my review was good initially until I decided to cancel the membership for a car I sold. They don't want to give a refund nor a sticker for the rest of the month for my new car. Also, very horrible customer service. The people who work outside are much nicer and more professional than the ones who work inside. I used to have 2 monthly car wash with them, but I rather take my business elsewhere for better customer service experience.
-
August 2023 by Johanna Ruiz
Just left this car wash and had the worst first experience ever, I was supposed to get a towel dry and tire shine at the end of my wash. It was very hectic towards the end of my car washing experience. I was being screamed to move my car but unsure of what direction to move towards and kept on getting screamed at and left without my full wash. Do not recommend unless you want to be screamed at definitely go to a different car wash there are so many in the area regret spending my money hereService: Full body wash
-
August 2023 by Jesse C.
The tech barely wanted to answer my questions very rude, did not know how to explain the charges to me then they charge $20 just to vacuum the inside of the car. He was about to take my car through the wash with the hood still open I had to run and tell him that it was open so I do not recommend this place at all.
-
July 2023 by Michael M.
I paid $59 for inside and outside of my truck. What I got was passenger side tire damage, door damage, a not clean car outside and inside, as well as a 4 week wait time where I've read to corporate and the store my sale number where now to refund the only way is to drive in and bring my card to have them look up the sale number again. The receipt is in my truck which has been on the shop now for 3 weeks because of this place. I do not recommend this car wash ever and the manager is clueless on how business works. Originally I only wanted my $59 refund and I'd figure out the rest on my insurance because it's my fault for trusting this place but now I'd like the insurance they have to cover it.
-
July 2023 by Ron Bell
I just got a new car last week and I am very very happy with it. I got the sport package and it was very clean when I got it.I drove it for about a week.And I intend to be beer and keep it in excellent condition.But of course sometimes things happen in parking lots.Hopefully it won’t happen with me.But you know sometimes things happenThey did an excellent job.I didn’t notice a few things looked damaged.I guess I didn’t notice when I bought the car but there was a lot of rock and debris damage on the front of the car and the headlights looked like they weren’t doing very good because I had spots on them probably where Rocks and debris struck.And the dashboard also had some sort of stuff on it that they couldn’t wipe off.
-
July 2023 by Monique L.
Terrible customer service, no order after you go through the payment system kiosk and are a reoccurring monthly subscribed customer. A man cut me off as I was in line behind the person who was before me. Pulled into the line and almost hit my car while making derogatory remarks. Asked to speak to the manager Lupita and her response was "you need to call the police because that's between you and them" and shrugged her shoulders. I will never come back here again and you shouldn't either!
-
July 2023 by Sangeeta A.
Read all the negative reviews because those really do matter.Never ever leave anything in your car when you give your car for detailing.The workers will openly steal everything from tissue boxes to glove compartment contents.They will clean alright- clean you out really well!!
