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January 2024 by Bren'ee Raiden
Came in on a Sunday and the gentleman that was there assisted me with all of my needs. Customer service was amazing!!
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December 2023 by Kirana
I've been many times but it's never been a priority.
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May 2023 by Jaime Canales
It's a great place to work for. All my coworkers are awesome and my managers too
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December 2022 by J G
The staff was AWESOME! They helped me get a new SIM card for FREE! I ended up walking out with a new line for my son and they threw in a case and screen protector for $79! I appreciate them and their GREAT customer service!
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December 2022 by Jasmine G (Juicyy)
The staff was AWESOME! They helped me get a new SIM card for FREE! I ended up walking out with a new line for my son and they threw in a case and screen protector for $79! I appreciate them and their GREAT customer service!
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September 2022 by ivan brando
Awesome great service manager and staff were able to help me out today and with my problem God bless thanks for the help today.
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March 2022 by Halah Abushba
I been with cricket 3 months ago service was good but since February 22 until March 23 I'm not able to make any phones call. I went to the store the guy says Everyone has the same problem who has a Samsung device. He said I can't help you this problem will fix from our company I don't know how long will take.I go back again to same location after one month still not able to make phones call there is a lady and guy there they said you should go to Samsung company they will help you to fix this problem or you need to change your phone.Next the cricket store there is metro pcs store I went there ask them if they have same problem they said no So I changed my phone line with metro pcs company when i switched my line. I managed to make phone calls.There is nothing wrong with my device.This company are so bad they don't help there customers at all. I prefer If you have any problems with cricket wireless just switch your line to different companies. Don't wait unit they fix the problem they will waste your time.
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March 2022 by Antonio Tempesta
Five stars to Bronce, the young man who showed perseverance and courtesy. I had not had service (inbound and outbound calls) for 3 days.
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March 2022 by Gilberto Rodriguez
Nestor is the best. Knowledgeable and great customer service every time.
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December 2021 by TexasPro Car Care
The agent was great and I can't complain about her customers service but since they have just one person working here, I had to wait about 45 minutes before I got the help I needed. They were clients still waiting to be helped behind me. I would say; average waiting time to be helped in this location is from 45 minutes to an hours depending if there is more than 1-2 clients ahead of you.
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September 2021 by Casey Hougen
Nester and London were so helpful setting up my new phone! They were so friendly to visit with while I waited and got my phone up and running very quickly!
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April 2021 by judy stewart
Horrible, prejudice people the supervisor are rude and over talk the customer. All CSR are trained to be rude I believe . I have not yet talk to a CSR that was kind. They do not listen to even try to resolve your problems. No resolution at all. It sounds like everyone work for cricket is from some other country or ln latino. Would not recommend. Looking for a carrier that cares about their customers like Metro PCS.
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March 2021 by Fato Fozz
I just went there and the staff is amazing. They helped me out and answer all my questions. I really enjoyed my purchase. This lady London (something like that) was amazing, good talker. Make us feel happy. Best service ever!
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March 2021 by REGUETON Regueton
The agent was great and I can't complain about her customers service but since they have just one person working here, I had to wait about 45 minutes before I got the help I needed. They were clients still waiting to be helped behind me. I would say; average waiting time to be helped in this location is from 45 minutes to an hours depending if there is more than 1-2 clients ahead of you.
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December 2020 by M
Great service, great manager
