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February 2024 by Rick R.
Thank you for the table and chairs! The party was a success. Very friendly and on time. Will definitely use them again!!
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October 2023 by Sam S.
We rented a bouncehouse for my son's birthday, and it was never delivered. We received no communication; all of our subsequent emails and calls have gone unanswered. We have filed a complaint with the FTC about fraudelent services, and will pursue remuneration in small claims. Do not rent from DPR.
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October 2023 by Sam Stribling
I rented a bounce house for my son's birthday and it was never delivered. Dallas Party Rentals will not respond to my emails or calls and has effectively stolen my money.
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October 2023 by Aaron Coleman
This company is trash and managed/owned buy dishonest and unethical people with a habit of taking money from customers but not delivering and then ceasing communication. We will put a stop to it. Stay tuned!
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June 2023 by Brian Abraham
Ordered indoor tables and chairs but they were muddy so they took them back before the event even started but haven’t refunded any of the money.
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May 2023 by Neil P.
They were supposed to have a bounce house, tables and chairs for my daughters 4th birthday. No show, no call, no one to answer a phone. Finally a guy calls, when party is over, says sorry he had a flat, and continues to laugh. This is a scam
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April 2023 by Lauren Avalos
LOOK ELSEWHERE FOR YOUR NEEDS!!!!! Disgusting customer service! No follow ups, they never answer the phone, I had to call on the day of my event 6+ times and the phone finally rang and didn’t go straight to voicemail. I sent multiple emails since I was never able to get in contact on an actual phone call to request margarita machine flavors to on the day of my event not even get what I requested. Fine whatever just margarita mix. No, the speaker that I paid for was faulty and made knocking sounds, static sounds and would never connect or stay in place to a phone. Tell me, if I connect 4 different devices to one speaker and none of them work, what’s faulty? The speaker or all 4 devices? According to Dallas Party Rentals all 4 devices mysteriously don’t work and not their old speaker. Moving on to the nasty flimsy tables. They may call this “normal wear and tear”, more like lazy and equipment neglect. Chairs are rusty. Now let’s leave off with pickup, I call the next day to confirm when they will pickup and the driver proceeds to want to tell me “how do I put this nicely” as he was about to say they don’t pickup. Proceeded to ask what I ordered and then said “oh mmmmm mmm I’ll be there tomorrow” I will never recommend Dallas Patty Rentals ever. Trash equipment, disgusting customer service. LOOK ELSEWHERE FOR SURE!!!
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April 2023 by Candice Galloway
I used Dallas Party Rentals last year for my son's 1st bday party. All of the kids enjoyed the slide with water especially since it was a hot day. The drop off and pick up were seamless. The prices are the most reasonable as well. I'm looking to book with them this year too.
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March 2023 by Martha Calzada
I rented from them and loved the equipment. They even showed up early to make sure I had my stuff on time. They communicated with me throughout the rental. For what others charge these place is fairly priced. I will rent from them for all my events.
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October 2022 by Sarang Hae
I booked for a double water slide for my daughter’s bday and it was perfect. The Dropoff/pickup, no problem and they were very professional. I’m definitely booking them again
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August 2022 by Sera Ahn
I booked for a double water slide for my daughter’s bday and it was perfect. The Dropoff/pickup, no problem and they were very professional. I’m definitely booking them again
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August 2022 by Sera A.
I'm reviewing only for the bounce house service. I booked for a double water slide for my daughter's bday and it was perfect. The Dropoff/pickup, no problem and they were very professional. I'm definitely booking them again
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June 2022 by Alejandra Centeno
Never received a call the day before delivery like email stated. Once the delivery man was there to deliver after an hour late he asked how I wanted to pay. I had cash on me so I paid the 157.66 in cash. My card was also charged. I spoke with them a few days after and they informed me that my money was already reimbursed. Holiday was coming up so gave process a few days. Almost a month later still no reimbursement. I contacted my bank and they informed me no reimbursement was started. I do not recommend this company at all!
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June 2022 by Bobby M
Great company, my kids enjoyed they water slide. We did have a small issue mid party with a leak and they sent not one but two crews to support us. We will be back for more fun.
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June 2022 by H D.
The absolute worst run company do NOT waste your money. They showed up an hour after my event started with 4 tables and 3 linens and no bar. They said they would go back and get the bar however it would take an hour (I was already an hour into my party when they showed up) I had guests already at the event. I called and called two hours before my event trying to get in touch with someone and no one would answer. They proceeded to show up late with the tables in cardboard boxes, it was a disaster. They have horrible communication. When I called after my party to talk to them about it, the lady on the phone was laughing. Extremely unprofessional, do NOT use this company!!!!
