-
March 2024 by D&L Investing, LLC
I have never left reviews but the service I received at this hotel was so poor that prompted me to leave this review. Mixed up reservations, unable to check in. I was calling the credit card and booking agent at late at night. The staff was unaccommodating and unhelpful.
-
March 2024 by Marisol Daniels
My 3 girls and I had a great experience.Rooms: Room was clean and my girls love it.Food & drinks: Breakfast was really good same as service.
-
March 2024 by amin alibhai
We had a reservation after a long flight to check in. And their system was down. Which happens. However Renee at the front was so rude. We asked her if there would be an idea if it will come back up or if we should look for another option she said “I don’t know I’m not god” ? strangest and rudest experience ever. Renee is an unprofessional mess…
-
March 2024 by Karishma Alibhai
It’s really sad but their system was down, and we couldn’t get rooms for the night that we booked well in advance. So after a long trip with my family, we had to rebook our rooms somewhere else while it was pouring rain, and what made it worse is that the front desk didn’t even apologize for the inconvenience or tend to us at all. She was dismissive as if it didn’t matter at all that this was their fault.
-
March 2024 by WRENCHER
We had a great experience here the rooms and food are great. The Lobby Bar staff were amazing, Jose was professional, kind and Social with his guests and made us feel at home. Great asset, and would definitely stay here again.
-
March 2024 by Wesley Robinson
Easy access off of the interstate. The rooms are clean. The food is good. Service is always good. I stay at this hotel when I travel for work.
-
March 2024 by Wilbur Lane
Rooms: Room was large and it checked off all my expectations. Staff is top notch and fast. Will stay again.
-
March 2024 by Molly Wadsworth
The mgr really cares about his customers.
-
March 2024 by Carolina Westover
Disappointed in a Hilton property. No complementary breakfast, no microwave or mini fridge in the room. Room was ok. Nothing special. Toilet made a bubbling nosie constantly. Had to call someone to get the heat working because it was a cold day. Would not recommend or go back.
-
March 2024 by Elija D
Great experience here the bar was great had an amazing bar tender at the hotel his name was Jose. I left my drinks in his hands and everything came out great fantastic. Great job dudes funny and entertaining as well as quick and good at his job.
-
March 2024 by Jack Chilton
Great space! Great atmosphere! Excellent service and managed very well.Rooms: Spacious
-
March 2024 by Carlos Garcia
The hotel is inviting and the room looked clean. The front desk staff was helpful and friendly enough, but didn’t go out of their way to welcome or say hello. The digital room key that was marketed so heavily didn’t work. The room was clean, but the air smelled stale. The bed was very comfortable. There was a small hiccup with the shower amenities as there were two shampoos and one conditioner offered, but no soap.
-
March 2024 by M Carrasco
Jose (bartender) is attentive ro customers needs. There is always sports showing on the tv in the bar area. Check in is a breeze and all staff is on the lookout for your best interest.The cookie goes a long wayNearby activities: Just minutes away frim dinner locations, if self driving or with Uber/Lift
-
March 2024 by DeAndre Ellison
I had a room facing the atrium. No outside light and the lighting setup in the room led to a pretty dark room. Almost felt cave like. But the rest of the hotel was good. Lobby was clean, and well lit. staff was friendly and rooms seemed pretty well kept.
-
March 2024 by Eric Marasco
Staff was amazing and very helpful. Rooms were clean. My only issue is location. You need car and not much around the hotel. Have to drive 7-15 min to find nice restaurants. Overall a nice hotel but location.Walkability: Not walkable
