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October 2023 by Nathan Tran
Great customer service, fast, and friendly! Thanks Ryan for the pleasant experience!
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September 2023 by The Taster
Very good customer service and easy process.
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April 2023 by Zay Gray
Terrible terrible terrible. I DON’T RECOMMEND
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February 2023 by craig vaught
These guys are helpful and offer great advice. Awesome service by Cordarius.
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October 2021 by Katherine Ward
Great place to rent a pick up truck or larger. Staff is great, kudos to Rudy and Drew.
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September 2021 by Shalon Feleke
I've had the worst experience with this location. Starting with the unprofessionalism of the workers (Drew) and Branch Manager (Rudy). I've never had any vendor I do business with tell me they don't have time to send me a breakdown of what I'm being charged for an have a full blown argument about it. Also, once my truck was returned due to it breaking down in Oklahoma, and was towed back to Dallas for mechanical issues, I was without the truck for 3 weeks and then was told by the Branch Manager they had to replace a windshield. Which was not the issue when it was towed. To my knowledge he was just giving a "heads up" of what was going on with the truck after the mechanical issue was fixed. I then get an email from damage claim that I was being charged $1,600 for storage and $300+ to replace the windshield. Of course, this was not stated to me until 3 weeks after the truck had been in their possession. The manager stated that a new employee, I had never met/seen stated he seen this after the truck had been with them and whomever they had tow and fix it for weeks. After a month I have still yet to receive my $2,500 deposit. I would highly recommend to use another location.
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August 2021 by Thomas Garrett
My experience with all the staff at this location has been remarkable.I had to write a post after reading the comments. I was crushed and I oppose any negative comments.I've done business with this location for two year's and I see the hard work they put in to make every customer pleased.Thank you! Farmers branch location. You guys Rock.
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August 2021 by Ray Ch
The sales rep there who's name is Rudy sounds just like his name. Rude as hell. He just ruined a $3000 business with us. No professionalism, and no manners.
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December 2020 by Evelyn Torres
Farmer's Branch location is where we do the majority of our business. Austin and Rudy the manager have provided excellent customer service and are a delight to work with. They understand our needs and go the extra mile. Two great guys!
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July 2020 by Lillian Brown
Wonderful service; truck was in prestine condition. It would have been more convenient to not have had to drive back to Dallas (from Texarkana) to return the truck. I was charged another day for having to do so. He said we had to do this because of COVID-19 guidelines; said all vehicles had to be returned where they were.From my experiences, I am finding that COVID-19 is being blamed for businesses to give us LESS and charge us MORE.
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July 2020 by John Speer
Enterprise is leasing to Fusion Logistics for Amazon deliveries. Fusion Logistics is hiring drivers that are negligent and reckless in the operation of the vehicles. As result, the Amazon delivery driver failed to stop at a stop sign and failed to yield the right of way at an intersection and collided with another vehicle and injured the other driver. A complaint has been filed with the Federal Motor Safety Carrier Administration regarding Amazon, EAN Holdings, and Fusion Logistics DOT compliance.
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May 2020 by Sherwood Avery
Nice people and place
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February 2020 by Seleni Rivas
I've been calling for the passed 4 days because I was charged 70 dollar in my card for no reason and no one answer's
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January 2020 by Judy Phillips
Good rates great customer service
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January 2020 by Yanan Hou
Friendly staff. Great service.
