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August 2025 by OSCAR MARTINEZ
HORRIBLE SERVICE...MY PACKAGE WAS LOST, THEY NEVER RESPONDED...MANY DAYS WAITING FOR THE ANSWER AND IT NEVER ARRIVED AT ITS DESTINATION...SUPER IRRESPONSIBLE...THE WORST COMPANY
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August 2025 by German Valenzuela
The worst service of all companies... my package was lost. They didn't give any reason for my package and I sent it overnight. I waited 2 weeks and they simply told me that it was lost... how irresponsible.
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May 2025 by Victoria Andrews
I sent something to print online and went in early and asked if it could be printed early. The sales person said no and was not very nice about it. It was four pages. He was very unhelpful. I get if it was a big project but I really just needed 4 pages in black and white printed for an event this morning.
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May 2025 by Lawrence Slatter III
Davis at this Farmers Branch location is top notch. He went above and beyond to try and help fix an issue that was not his nor FedEx’s fault when the shipper wouldn’t do anything.
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April 2025 by Cheryl Averitt
Always the best employees. Always quick to help with printing and copies. I will drive 5 extra miles just to go to this one.
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March 2025 by Daniel Hellrung
I tried to pick up a held package after work. I arrived at 6:50 but the doors were already locked and the building was empty with the lights off. I generally assume if a business says they are open until 7:00 they will be open until 7:00 but that is not the case here.
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February 2025 by James Tackert
Timm was great. Very helpful.
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February 2025 by Ji Yan Zhao
My English is not good, but the employees here are very patient and have a very good attitude. I would like to give it ten stars
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February 2025 by Kiara Stewart
Timm was so kind and helpful! Would recommend this location to anyone!
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January 2025 by Ashley Stults
Timm was extremely helpful in executing a challenging print job for me. We ran into several road blocks, but he refused to give up and eventually found a solution for me. He was incredibly helpful and patient throughout the process!
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January 2025 by Ihsan
Great experience. The other location I went to had no idea what they were doing. These guys are professionals and very patient.
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December 2024 by Maria Guerrero
Excellent customer service from management to staff. I have been going this branch for 2 years now and they have always exceeded my expectations. They care about my packages and what I see from others as well. Good people!
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December 2024 by Brice McBeth
Walked in just a few minutes before closing time with a small print job. Davis was running the store and juggling a few simultaneous projects. He had a great attitude and was quick to help us get our project done. Definitely will use this location again! Thanks, Davis.
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June 2024 by R Lee
Thanks for the help getting my packing label reprinted. It's too bad you can't reprint when the customer has a label on the package and a fedex account.
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April 2024 by Shay
The Hispanic woman working the front desk at this location (she was not wearing a FedEx shirt and claimed to be the manager) on Monday, April 8th at 3:00p was so hateful that I left the premises, not being able to finish my business and send off my package. I'm now going elsewhere to ship. The treatment I just suffered for absolutely no reason was uncalled for and unprofessional at minimum. FedEx, you need to address her behavior. No employee of yours should be driving customers away from your business. I've never felt someone's hate and unhappiness being projected onto me like I just experienced.
Just mailed my package from another location, they were kind. I was in and out within 3 minutes. Won't ever step foot in this location again.
She said she was the only one there when we called back (she was not) there were 2 women there and she wouldn't give her name. ???
