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October 2023 by Debbie C
Called their phone number and was given a long list of options. None of them pertained to my question. Was never given the opportunity to speak to a human being. Basically, useless number.
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October 2023 by Cleda T.
Was in an out quick always make an appointment the guy was very nice and helpful he found out my problem quick and fixed it . I would go to Fort Worth over Dallas office any day .
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September 2023 by Orig Cntzero
Arrogant, unhelpful, governmental lackies that insult you. Uncaring, ignorant and aloof.
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June 2023 by William Freeman
The fact that this criminal organization has a rating above one star is a tragedy.
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April 2023 by Gordon Summitt
I cannot contribute directly to corrupt regimes overseas, but the competent and friendly folks at the IRS make the process complex, frustrating and mandatory.
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April 2023 by Curt C.
Taxation is theft! This government entity shakes me down every year, for all my hard earned money. If they're so smart up there in Washington, why don't they just tell us how much taxes are? Where else do you have to figure out some math, nobody tells you what your answer is, and if you get it wrong, you go to jail? I feel offended that I have to pay for $500 hammers and Ted Cruz's salary. This place sucks.
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March 2023 by Matthew Coulter
Why make an appointment? Ours was for 11:00 am, it's past noon. Our number was skipped over for a pretty lame reason as explained to us. No wonder people do not like the IRS. Service ranks with airlines and health insurers.
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January 2023 by michael neidert
You are told to call the one eight hundred number to make an appointment but at this location they never take your car there. We say they’re too busy I’ve called right when they’ve opened and I’ve been told this right now it’s they’ve been open for an hour and 30 minutes downtown. I called them got and was able to make an appointment idk if it’s the people at this building or what but they do not care typical government worker
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November 2022 by Jegadesan R
Painful process and tired of calling them to get an appointment. Is there any other option to get an appointment or can I walk in directly.
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November 2022 by pkeeper419
Showed up @ 8am and approached the security guard who asked if I had an appointment to which I informed him it's impossible to make an appointment when their phone system don't even answer! He goes on to tell me to show up at the Dallas location @ 8 am for walk in. I'm sure that's going to be an ordeal as well!
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June 2022 by Abigail H.
After reading the previous reviews I was nervous for my appointment time. I got to the building 15 minutes before my appointment, waited another 15 in the lobby by the security guards before they brought me into the main lobby (the security guard had to go remind the front desk lady I was there). I believe they only allow 1 person in the main lobby at a time and they give you a number for when to head to the front desk. It took another 45 minutes to be seen by the IRS employee. However, the employee was super nice and helpful!
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November 2021 by Safwat Taha
Office is opened 14 hours a WEEK (ONLY). They say to look online for answers, if not call for an appointment. I called to make an appointment, but the line is always busy. It's a dead loop. I'm frustrated.
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November 2021 by A Ja
Drove over an hour because there were no appointments near me. The lady who helped me was so nice and got me in and out the door in less than 10 minutes. This location is nothing compared to the DT Dallas location! Parking was also great and free!!
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October 2021 by Jadyn E.
This place freakin sucks. Like reeeally, I waited months for an appointment, just to verify identity. The appointment time was useless, as I responsibly showed up 30 mins early and still waited HOURS after to talk to anyone. Huge building, lots of staff, only THREE people to see and yet still they couldn't manage to get anything done. Along with rude service, my hours of waiting lead to wasted time. 0/10
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November 2020 by Kirk Wooldridge
They were very cordial and organized. They also told me when the lower traffic times were and i walked right in and had no wait!
