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March 2024 by Kay Davis
The service l got today was terrible the young guy call himself a Manger he was so rude l guess they give anyone that position to be a Manger cause you don't tell a customer that you not going replace they order when they mess up the order it the Mcdonald in Garland if he need be re train cause you don't talk to customer like that cause it conquences when think you you have the upper handI work with customer all times
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February 2024 by Janet Parker
Very nice customer service
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February 2024 by Phillip Carey
Too corporate and personnel breakfast Please understand that morning time lasts till 11:59 AM 10:30 AM. It's not lunch time So breakfast should be continued to be served until 11:59 AM at all McDonald locations period It's pretty ridiculous when it's ten thirty am in the morning and they serve hamburgers And telling me that it's lunch time when it's not.
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February 2024 by Anthony Russell
Tried to use buy 1 get 1 breakfast deal twice this week and it said invalid
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February 2024 by Joann Tucker
I called to file a complaint and I was told 9 could remain anonymous but to my dismay McDonald's corporate didn't honor my anonymity and told the store owner about the complaint and my name. Now corporate won't respond to any of my emails. They dropped the ball. And refuse to reply. I'm disgusted with them
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December 2023 by Yung Britting
The McDonald's on Gilcrease Museum Road has to be the worst one out of all of them no customer service drive to never answers unless it's their friends and it seems like every time you have to pull their little late just to get them to work or do something I don't know how this McDonald's is still open repeat of the I try to give him another chance consistently fail
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December 2023 by Renee R.
My 3 year old grandson got sick within the hour from his meal and DD whom I placed the order through was ZERO help.
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May 2023 by Aileen
The reduced size of the sandwiches and the price increase is ridiculous. I’m done!
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May 2023 by ac casau
i dont have to leave this review for yall to know how horrible mcdonalds service is
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April 2023 by Jamison Howell
Just like their food just bad
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March 2023 by Shannon Hopson
McDonalds at 3750 Forest Ln. The customer service is terrible. All the employees try to act like they don’t see you at the counter, while they are talking. The young lady working the register had a cup over her mouth and then used it for someone’s order. Disgusting! Maybe the health department needs to visit. A elderly gentleman was trying to get the employees attention so he could order. The employee told him he had to use the kiosk to place an order and would not help him. I ended up leaving. I have never had a good experience at this McDonalds. I tried to give 1/2 star, that place doesn’t even deserve that.
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January 2023 by Mr Bradley
ATTENTION REGIONAL MANAGER OR ABOVE:I live next to store#13021, at 5641 e belknap in haltom city.So last night my husband went inside to order food to go. He said the manager (approx 7:30pm) took out their phone & took a picture of their order screen then they cleared that screen.Now idk if employees have another screen that they can see to know what the hell they're suppose to be making but I seriously doubt it.I know that those orders are suppose to be out by a certain time & those screens probably have timers to let the staff know.If that's the case then this manager is one cheating fool & should be ashamed.Perhaps if she worked harder at hiring better equipped people & training them well she wouldn't have to cheat huh.I just thought someone should know about this because I don't think it's right. For the customers that are waiting or the staff. That's a sign that you guys need a better manager there or just get her better help
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November 2022 by Angela Simmons-Perry
I have been at my new job for 6 weeks now. We are located at North Sam Houston Pkwy East at Imperial Valley. Everyday, Monday through Friday, I stop at the McDonald's #26850 at 392 North Sam Houston Pkwy East, Houston, TX 77060, for breakfast. Well for the whole 6 weeks I've been going there for breakfast, the Hot Mocha machine has been broken. If they are net going to fix it, then they should remove the product from the menu screen. I find it ridiculous that this McDonald's would rather loose money than fix the machine. And since I have to go elsewhere for my hot mocha, I just get my breakfast at the same place I am able to get my hot mocha. How much money is this McDonald's loosing by not fixing the machine?
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July 2022 by Tenaya Johnson
I tried to call to speak to a, well a human being of course. Only got robot that hung up on me. So where’s all my money going that I spend at your corporation if it cannot employ humans to help with issues???
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June 2022 by Mina Raye
0 stars for the McDonald’s located on 3902 Greater SW Parkway, Grand Prairie Texas. Found a adult sized roach in my daughter’s apple pie! I don’t think I will eat McDonald’s ever again!!!