Rushmore Loan Management
Hours:
8616 Freeport Pkwy, Irving TX 75063 Hours
About Rushmore Loan Management
Rushmore Loan Management is a business that has received mixed reviews from its customers. While some customers have praised the company's customer service, particularly in handling unusual situations and providing helpful information to new homeowners, others have expressed frustration with the hassle of having their loans sold to the company. The company's customer service agents have been described as "very helpful," "well-informed," and able to answer all questions and provide additional information as needed. One customer even went so far as to say that the agent they spoke with provided "a word we haven't come up with in the Webster dictionary" in terms of excellent service. However, some customers have expressed dissatisfaction with having their loans sold to Rushmore, citing the inconvenience of having to learn a new way to make payments and not being able to stay with one bank. Overall, the reviews suggest that Rushmore Loan Management provides a mixed experience for its customers, with both positive and negative aspects to its service.
Most Recent Reviews
September 2024
Rushmore, servicing has the worst customer service. They took over our Mtg from Well Fargo, and they have already screwed our life up.
August 2024
Some of the worst costumer service Ive ever seen. Try to get a hold of someone, anyone, even the janitor.
April 2024
Impossible to get any form of customer service or speak to anyone at all.
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