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November 2023 by VANI SUMOHITHA JAPA
The folks here are very thorough and kept me updated throughout the process of my car repair. Really appreciate their service and communication!
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November 2023 by Matt Tuttle
The repair guy was very professional, but I have a had multiple horrible experiences getting my car fixed.
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October 2023 by Bethany Vrabel
Went there last year between May and July 2022. One issue I had was when I got the car back there was a nail in the tire, and I had to get that fixed. They said it came in that way. Which it didn't, because I drove it there and the tire was fine. Next was had I replace my head light and noticed the light fixtures didn't match. The issue I had today that really got me. Was I had to replace my Daytime running light, and the light bulb was TAPED to the socket. The clip to hold the bulb in was broke off. Today was the first time I touched that light. It was so jerry rigged that it took me longer to fix it than it should have. I am not happy with the boot leg fix, because know I have to get that fixed. When I shouldn't have to worry about it to begin with.Services: Painting
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August 2023 by Danah Love
I took my car to get repaired, they did an amazing job at keeping me updated on my car. They helped me work out receiving my car since I couldn’t make it in time before they closed. I was surprised to see my car all washed and practically detailed which I really appreciated! Would definitely recommend bringing you car here yo get it repaired!
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August 2023 by benjamin cornia
I took my car here to have it repaired. Bob did a great job on keeping me updated. It was as much of a stress-free experience as one could imagine. I will recommend coming here to my friends and family.
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August 2023 by Heath Cliff
Amazing customer service with a wonderful front desk staff. They will keep you up to date with your maintenance every step of the way.
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August 2023 by Shannon K.
We had a repair done to a bumper at crash champions. We immediately had problems with electrical issues dealing with wires that run through the bumper for the blind spot sensors. They claimed it was not their responsibility and that if insurance didn't cover it they would not repair the bumper. I called the local store on Estate Lane in Dallas Texas and called corporate and no response and denied repair. Terrible service. Never had this with service King. Do not use crash champions terrible service, terrible repair, terrible response.
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August 2023 by Chris D.
I brought my 2022 Bmw M440i to this company and damn was it a mistake. I originally went to the location on Lemmon and after a month sitting there it was transferred to the Farmers Branch location. So after 2 months I received my car back and it wasn't repaired correctly. The window didn't go all the way up which resulted in loud air noise coming inside, the tow bar cover piece on front bumper came off, and the door was making a popping noise when opening and closing. I'm currently sitting at Crash Champions now for the 6th time to correct the window issue and tow bar piece. I have to take time out of my busy day to driver across DFW to keep trying to get someone to fix a car that should have been fixed a month ago. I should have just gone to the dealership but I thought this would be faster. Lesson learned
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May 2023 by Melissa B.
They were super friendly and helpful from the very beginning! Thank y'all so much for keeping me informed in regards to my vehicle repairs! 10/10 best folks to do business with!
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April 2023 by Swathi Ravichandran
I had my new civic’s bumper dent repaired here recently. Service King at the Farmer’s branch did a fantastic job of fixing it very quickly than the ETA. Bob and Denice in the customer service were very transparent, helpful and kept me informed about the live progress regularly. If you’re looking for any car service around this area, its safe to say their team is too good and trustworthy.Services: Body & Trim
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April 2023 by Clay Tauzin
Crash Champions did a fantastic job repairing our vehicle after a recent wreck. The process was fantastic, timely, and the repairs are top-notch! The vehicle is as good as new again, and I appreciate it!Services: Body & Trim
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March 2023 by Patt B.
It took 2 months to get an estimate on my claim and then no one would return my calls to set up the repairs. Had to go somewhere else. No service!
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February 2023 by Manu Lakshmanan
Service King did a good job on the initial repair. However, when the under shield fell off 4 months later, they made it nearly impossible for me to use Geicco's lifetime guarantee for the part. Service King did not answer my 10+ calls and did not return my 5+ voicemails. When I did reach their corporate headquarters, the operator tried repeatedly to contact this location to no avail. When I did come in for one scheduled appointment, Service King told me that they ordered the wrong part and told me they'd call me about next steps, which they never did.Service: Body & Trim
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January 2023 by Jesus Vallejo
These guys are the worst. Don't waste your time. You'll make an appointment and confirm it but they'll give it away to somebody else and pretend they don't know what's going. They'll make you run around in circles on the phone. Extremely unprofessional way to run something as simple as scheduling it's no wonder they're "backed" up , they're up there just playing patty cake.
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December 2022 by Robert Rollins
Overall, excellent friendly service. My new front bumper is a shade or two darker than the rest of the car.. but may be just “owner eye”.Services: Body & Trim
