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March 2024 by marc ..
shipping from USA to Brazil using FeDex through SFL. Very good service including one SFL call to help and advise with the customs invoice. Very rare to get a human being over the phone when the majority of the others companies uses automatic robot machines.
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March 2024 by Dean B.
As a first-time user of SFL Worldwide, I was completely blown-a-way by everything from the customer service provided initially, clear through to the final stage of my package delivery in Australia. SFL beat out all of the major competitor shipping companies (UPS, DHL, FedEx) with incredibly super low shipping rate quotes. SFL stuck with the rates they quoted to me, and my package actually arrived a day earlier than estimated to my mate's address, in Australia. And SFL used one of those other carriers to accomplish it! I'm hooked! I will definitely be using SFL Worldwide's services again!
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March 2024 by Anshu A.
The service was fast and my documents reached on time. Very responsive and super helpful. I am pleased and will be using them again. Thank you so much.
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March 2024 by Jenny R.
Shipping to Australia from the US is outrageously expensive through USPS and others. Thankfully SFL was quite a bit cheaper for 2 of my packages. It was hard to understand the man I spoke with, and I ended up paying to get a pickup but couldn't use it because how I was told to put the labels on wasn't clear and I couldn't do it, so I ended up having to drop them off anyway. But he was nice and the shipping price was good, so that's why four stars. Would use again!
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December 2023 by Ranga Deshpande
I shipped two boxes from the US to India by freight in April 2023. I had a positive experience. All information was patiently provided to me by Mr. Punit over the phone through the booking process. Mr. Amit in New Jersey was incredibly helpful when dropping off the package at the warehouse. The package tracking was accurate, and it arrived as per the expected timeline. All my items were undamaged. Prices were the best in the market, and the quality of people/service topped it off. I strongly recommend SFL for shipping freight boxes from the US to India.
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December 2023 by Pattie K.
I was leary! But I already tried shipping a package to Australia with USPS and they LOST it! They did refund me the postage and the item's value, but it took months. So I had a little boy waiting all that time. I knew I had to use FedEx, but it would cost over $400! So I Googled how to get it there fast and cheap. For $85 SFL got it there via FedEx in a week. It was easy to drop off at a FedEx office, printed out the label and customs at home. Arrived safely! I'm so happy! Thank you, SFL!
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December 2023 by Abhra D.
Booked a FedEx service to send documents to India. Got a price 60% less than FedEx retail. Good price for booking FedEx services.
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November 2023 by sudheer kumar reddy chinta
I have used SFL Worldwide shipping service to ship documents to India multiple times. I never had any issues with the shipment delivery and they provide good customer service.
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November 2023 by Raakesh Rajan
I used SFL services to relocate and move all my stuff from USA to India. Nirav from SFL assisted me and gave a very competitive quote with clear instructions on packing, pickup and delivery. There were no issues in scheduling the pick up and I was also able to update my shipping address after the package was in transit. All the items we shipped arrived safely in great condition. We also took the shrink wrapping to ensure the boxes are not damaged in transit. The only downside why I removed 1 star was the time delay in receiving the package in India. It took overall 4 months for me from pick up to delivery. I guess the packages are not prioritized for customs clearance because of which it takes a lot of time for customs clearance. Overall I would def recommend SFL to anyone looking to ship stuff across countries.
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November 2023 by Saloni Gupta
I live in India, and was visiting the US. I had picked up a height adjustable desk for my husband, and wanted to ship it to India. Naturally I shopped around for service and pricing.Although there was one more organisation I was considering, The ease of communication with Krunal, made me choose SFL. Since the product was being shipped by surface (boat), it took around 4 months to reach India.The table has a glass top, and I was a little worried about the breakage factor. The box reached us in tact, barely an extra dent on it.I will be using SFL again, and recommending it to anyone who asks.
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November 2023 by amreen rentia
I am sending packages to India with SFL for so many years they are the best and especially Punit Manchanda for giving me the best customer services. Doing shipping with SFL has been great.
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October 2023 by senthil kumar
I had a very bad experience with SFL Worldwide. My baggage went missing after it landed in Hyderabad which was supposed to be delivered in TamilNadu as final destination. My Booking agent went into silent mode by neither returning my calls nor voicemails and even emails were ignored.I Called general support for escalations and finally all my online status updates were overwritten and online agent sent escalation email requesting India team to trace it. After few days i received all boxes and thought the stress it over,But just didn't know that, the actual stress is not yet over, as i came to know that the boxes were mishandled and damaged and the agent didn't even wait to to take the OTP which indicates damaged or undamaged delivery.Again i called support line and narrated whole story including my missing agent in picture. Finally my agent sent a claim process. The story still didn't end there as the online status currently shows that the boxes are at Bengaluru airport, though i received those as Trash boxes with broken idols, religious crafts , family portraits which were each bubble wrapped separately spending plenty of time with careful packing. I am not sure when they will close the case and whole experience was stressful and heart broken. So for no body from team head or higher level management reached me to provide any explanation if any. Though they say as the process is completely online then i am not sure if the online part is only until they take consignments into their procession and not for making the customer experience smooth by giving us incorrect information's and stress. I will update my claim process if and when they complete. Not sure, how stressful would that be!. Beware and choose your shipment agency accordingly. Good luck!. let me console my family and kids who are deeply disappointed seeing their precious stuffs broken and useless.I wish somebody from SFL worldwide read though my experience and put some responsibility and accountability going forward.If you are still here and reading though this then THANKS!
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October 2023 by Alnoor Dinani
SFL has one of the best service for shipping especially international shipping. The rates were reasonable, prompt communication, constant support from staff, and clarity on the process. Punit has been super helpful from the start process with assisting to fill up the form, helping through customs process, and coordinating with Fedex team. I would definitely recommend their service.
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October 2023 by R B
Highly NOT recommended!! Very disappointed with the service. I have shipped my 2 package from USA to Chennai India on March 29th 2023 but my package has not arrived to my final destination yet. When I tried to follow up with the team member Punit Manchanda I will either receive false update or No reply. After a long wait I keep sending email request in the recent days I did not get any reply and very unresponsive.Also requested for customer service call back couple of times with no response yet. since I’m in India and not able to contact over the phone.
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October 2023 by Vishalakshi J.
my Experience using Sfl world shipment was amazing, I got quick response in booking my shipment. Rohit was great help he offered and gave me exactly the same rates what he promised him. my shipment reached on time. will stronglg recommend any one who is looking to send the package to India to use SFL world wide. they are reliable.
