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December 2023 by Garrett Moss
I really enjoyed working with Megan Henry in your mortgage group. She does such an incredible job and really made the process easy. Megan is an all star!TSB is a great partner at all levels - for my personal needs, for my business, etc.Thanks again for the continued partnership.
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September 2023 by Eric Conner
Great service, creative process and willing to go the extra mile to work with the customer. This is a great bank for established businesses as well as start-ups.
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September 2023 by Ryan Haastrecht
I have been using this bank for over 8 years and they have helped me in so many ways. If I could give them a 10 out 5, I would.
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August 2023 by Mehmet Buyukozer
Local, friendly, easy to work, easy to communicate, no red tape, no cutting corners, mobile app works, online banking works. TSB teamed up quickly and was great help for PPP.
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July 2023 by Allen Dargalayi
All banks are very similar, what stands out is the people when we deal with. Texas Security Bank employees are the best. I have always been pleased with the customer service they provide and how they appreciate their customers.Great bank and highly recommended.
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May 2023 by H&F Properties
We are extremely grateful for the relationship we have developed with Mr. Jones and his staff at TSB. They truly care about their clients and you can tell they value your business. Unlike the larger banks that treat you like a statistic, these guys take the time to meet with you and discuss your investment plans among other things. They make banking an enjoyable part of your day to day. And yes clerical things can still happen, but the staff is always there to help. Alex has been our contact for years even as the bankers have come and gone; and she always takes care of business. Thank you Chris, Alex, and everybody who works so hard to keep our business operating with success. We will be banking with you guys for many years to come.-Hadi
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March 2023 by Matthew Smith
We've been with Texas Security Bank for almost a year now, and I've never worked with another bank that puts more emphasis on the relationship. Moving our business to Texas Security Bank has been a great experience from day one.
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March 2023 by Mary Anne Wihbey-Davis
I have been working with the bank for several years and find the service great and the staff incredibly warm and appreciative of my business. During the pandemic, they helped me with my business issues knowledgeably and quickly. They are all competent and you should really check them out.
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July 2022 by Chris Litfin
Everyone at Texas Security Bank has been easy to work with. I would recommend this bank.
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June 2020 by Phill Y.
What a great bank! They were outstanding getting my company the PPP money in the first round when no other banks would help me out. They are responsive and caring and have a fantastic staff. I highly recommend them.
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June 2020 by Gregory H.
Great Customer Service! They always take care of me. Big shout out to Kevin Taylor and team. In addition to all my other loans they got my PPP application in before the government's website crashed and got my PPP funds to me fast! Great people who really care about their customers! If you are looking for a great community bank this is it!
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May 2020 by A McC
Recently Started a business and needed to set up business accounts upon hiring my first employee. Called a huge bank first, assuming I'd get a rep with enough experience to answer extremely basic questions to see what kind of accounts I needed (because I had no experience in this field). Their inability to answer a single one of my questions was astonishing to me.Fast forward to calling TSB. I don't think there was any question I asked (no matter how simple or dumbed-down) that I didn't get a quick and satisfactory answer for.I'll let you guess where my accounts are ;).
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January 2020 by Andrew McCulloch
Recently Started a business and needed to set up business accounts upon hiring my first employee. Called a huge bank first, assuming I'd get a rep with enough experience to answer extremely basic questions to see what kind of accounts I needed (because I had no experience in this field). Their inability to answer a single one of my questions was astonishing to me.
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January 2020 by Kim R
I have been with TSB since they opened and cannot imagine banking anywhere else! This is a bank that knows who you are...even the little guy like me. In this day and age that is almost unheard of and very much appreciated! Over the years I have had several mishaps and overlooked some things and the bank's service has been exceptional. Once I was overseas and had someone steal my debit card information. I've been on the way to the airport and forgotten to set a travel notice (more than once). I've had funds removed from my account (that I did not receive) by a foreign ATM. I have received personal phone calls when something didn't seem right with my account, and more. Friendly and efficient help has always been just a phone call, online chat, or email away and without a frustrating phone tree to get through to the right department or person.
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January 2020 by James Huff
This bank really gets it.I do 90% of my banking online anywhere anytime.When I do need bank service like vault service the attention and professionalism is much appreciated.
