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July 2023 by Jason Hulsey
Just terrible. Damaged my wheel key, blamed me. Said my lug nuts were rusted and damaged so they had to reschedule, they were newish wheel locks.(changed last time I had tires installed and were still in great condition) Tech said it was a half size it is a 21mm which I had to supply because their tech didn't have the correct size even though it is a common size for lug nuts. Tech left his tools in my driveway. Had to reschedule for a week later. When the tech returned, he told my wife she had to remove the lug nuts because he couldn't even after I loosened them to hand tight the night before. Refused to tighten lugs once tires were changed and we were told to drive it to discount tire to have the lugs tightened. On wheels that had not been torqued down. After that we were accused of swapping out lugs for new to try and scam for free service, which I didn't even know we were getting. I thought we had paid in advance for the service which in their defense I was never charged for. So not an awesome experience. Negative stars. Will never use again
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March 2023 by Brian Twomey
Steve Aguirre was the technician and he did an amazing job. He was prompt, super polite, knowledgeable and efficient. It was a great experience, and I'll plan on using your service every time there is a need in the future. Great job.
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December 2022 by Greggory Jones
Awesome customer service. Super fast and convenient. Keith was very knowledgeable and professional. I highly recommend his service. Kudos!
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August 2022 by Eric Detloff
Have bought Tirerack.com tires many times but the option to use Tirerack mobile installer was a good option. Also ordered tires 3 months ago based on local tire shop suggestion tires were down to 2/32 but 2nd opinion was closer to 6/32. Kept driving on tires and asap tire stored our new tires until our installation. Will use ASAP tire again and recommend them.Service: Tires
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August 2022 by Larry Truesdale
I’ve purchased tires through TireRack a few times before, but this is the first time I’ve used an on-site installation service. I won’t do it any other way ever again. The experience was better in every way. KDron, the driver/technician who did the installation, was on-time, quick, friendly, knowledgeable, and professional. I’m going to be telling everyone I run into for the next week, at least, how great this was.Service: Tires
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August 2022 by JC JCArce
Mr.Owner.Been waiting over 3 months for wheels and tires.2nd , Response05/30/2022Still waiting for Tire and Wheels.
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May 2022 by C H.
Easy, very competitive pricing and all type of options to choose online. Their Mobil installation service as an option is great for those of us that have a busy schedule
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August 2021 by Dan Makoske
Super service: on time, thorough, great value. The service tech decided to update the TPMS to ensure trouble-free driving.Service: Tires
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August 2021 by Jake Palenske
This was the best tire-related experience I’ve ever had. I ordered my new tires on TireRack.com (for 60% off retail!) and they were shipped directly to ASAP Tire. I made my installation appointment online, and the technician showed up at my house right on time. He mounted and balanced my new tires with my car parked in my garage, and took the old ones with him when he left. And it all cost about $100, which is considerably less than I’d have paid for the same service at a tire shop. I’ll never deal with the hassle of getting my tires changed at a store again. TireRack.com and ASAP Tire get my strongest recommendation!Service: Tires
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August 2021 by Charles Comstock
Technician was on time, nice, professional, and replaced all four tires in about an hour!Super convenient. Unbeatable value. Tirerack's price match if they aren't the lowest, $75 rebate on prepaid gift card on set of four tires, $75 road hazard coverage per tire included at no charge, install priced at $25/tire, NO DISPOSAL FEE, and FREE SHIPPING! I purchased four high performance BFGoodrich tires AND had them installed for $300 - $400 cheaper than what other national chains were quoting.Service: Tires
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August 2021 by C W
This is by far the most convenient service when purchasing new tires. I work from home so for me to be able to conduct meetings in the comfort of my home while my tires are being installed is a gift. The installer was on time.. Actually early and was very professional. I will definitely be using this service in the future and have already referred friends.Service: Tires
