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September 2023 by Antonia Taylor
Business has merged with another business. Had a check engine light pop up and wanted to go by to have them check it out, since I had heard great hings about them a couple of years ago so I thought I would give them a try. Flat fee for plugging machine up to get results, but they don't apply the 149.00 to the repair cost. May not be a big deal to anyone else but first time I've had that experience. I'm sure they're great at what they do, but won't be on my dime.
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July 2023 by Brandon Ware
I have mixed feelings. I had a great experience with the previous ownership, but since the shop has been bought out there are two things that this place does incredibly poorly in my opinion, especially for a customer who has spent a significant amount of money with the shop.1 - They refuse to put the diagnostic cost towards the repair. Ok fine, that's all well and good, however, I have a diagnostic and know exactly what's wrong with my car, and they refuse to even estimate the service for cost of a repair that I know I need. This is unfortunate. I usually don't write reviews, but based on my track record in shopping with this place, this is an incredibly disappointing experience.
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July 2023 by Mark Scribner
Great service and felt well-informed about what my vehicle needed.
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July 2023 by dirrtylee
Called in for an estimate. I called around for part pricing.They gave me competitive pricing. Transparent with the parts availability. I drive Acura. Electronic brake actuator part
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August 2022 by Jon Forshee
These guys do great work! They won't be the cheapest option but they won't sell you services you don't need! Several services with them and never had to go back to fix something they directly serviced.
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August 2022 by Edward Pete
I can’t recommend this shop enough. Excellent work, very fair pricing, they do what is necessary with no extra stuff that leaves you wondering “did I really need that”. Bill runs the place, Mike is the Toyota expert. I’ve been bringing my cars there for over 15 years, never a problem. It’s a 45 minute drive each way but I don’t mind. They are an excellent place for pre purchase inspections. Old school Volvo, Lexus and Toyota free loaners are a plus.
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June 2022 by Jennifer Marie Chandler
I have mixed feelings.At first, i loved it. The staff is great, the ability to offer loaners is awesome.Buy, this is the thing that has caused my opinion to slightly change.My initial visit was a thorough inspection of my recent cash purchased vehicle.Later that day, I called and spoke to mechanic and asked about adding a small upgrade (lift kit) nothing dramatic just springs and struts. I specifically asked could my vehicle handle in addition yo taller wheels just a size up.Yes.Okay, so got the lift kit completed by another person went for an alignment and was told by two different locations I need upper and lower control arms, rack and pinion.I couldn't believe it.I thought, I should call the mechanic who initially reviewed it and recap our conversation and tell him what's going on.He had me bring it in to examine and did suggest upper and lower arms but not sure just yet if the rack and pinion needed replacing.I asked if he could power wash underneath my vehicle since I had a leak fixed there and quoted me $300.The pricing I got was way above the others and to top off my visit, I was charged $130 for him to now tell me I needed these things when I paid that initially on my 1st visit.
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May 2022 by Christopher Llamas
Everyone here is so awesome, especially Ken and Peggy. I came here without an appointment because of my chaotic schedule and they were able to service my vehicle the same day. Definitely won my business. See ya'll soon!Service: General repairs & maintenance
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May 2022 by Hal S
We have been using the Swedish Auto part of this business for many years. They are honest and do quality work.Services: General repairs & maintenance
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January 2022 by Frank Zabaly
Have always good experiences with the mechanics and items are fixed correctly; billing is reasonable and having a loaner car is great.
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December 2021 by Corinna Marie
I paid extra to the tow company to have my car brought here because of how courteous and honest these people are. Mike has fixed my car twice now. I get good vibes from everyone I have dealt with here.
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November 2021 by Sam Hittson
I was traveling through Texas and broke down. The original problem was fixed in Austin and on the way to Dallas check engine light comes on.This auto shop was fantastic. They looked at my Honda CRV and verified this car was good for the 17 hour journey. It was reasonably priced for a overall check on my car. Car made it back to AZ and it's still doing good.
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November 2021 by Christina Naeter
Wonderful job taking care of the Acura.
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September 2021 by Cameron McDonald
My Toyota Avalon had an issue with a front wheel vibration at speed. I brought it in to the team at Tokyo Town for a diagnosis and repair. I was greeted by the delightful Peggy at the front desk who took down all my information and made sure I had a ride.The Gentleman working on the car called me just a few hours later with the diagnosis of a worn out wheel bearing. He felt it was possibly both but wanted to work on the one he was sure of first to ensure that it was not just one. I appreciated him putting in the effort to confirm his diagnosis instead of just charging me for both. At the end of the day, it was both unfortunately.A few hours after that I got the call that the car was ready I and stopped by to pick it up. Great service and I will be back. I appreciate the fact that they have loaner cars available even though I did not need one on this occasion.Service: General repairs & maintenance
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August 2021 by David Nguyen
Great and kind service at an affordable price.
