Universal Billiards is a top choice for game room furniture and services. They offer a wide selection of products, including pool tables, shuffleboard, air hockey, arcades, bar stools, and media seating. The company serves both residential and commercial customers, providing full game room services such as moving, leveling, and replacing felt on pool tables. Customers consistently praise the friendly and professional staff, highlighting personalized guidance and expert advice from team members like Nicole, Greg, and others in the showroom. The team is known for their attentive service, helping customers find the perfect table and answering questions with patience and clarity. The installation team, including Trey, Levi, Moose, Hopper, and Casey, is frequently commended for their professionalism, efficiency, and attention to detail. They handle even difficult setups, such as narrow staircases, with skill, ensuring the tables are perfectly aligned and functioning beautifully. Customers appreciate the promptness and thoroughness of the delivery and setup, often mentioning how impressed they are with the quality of the work. Overall, Universal Billiards provides a smooth, easy, and enjoyable experience from choosing the right game room furniture to professional installation and post-sale support. Their dedication to customer satisfaction, combined with high-quality products and expert service, makes them a trusted name in the business. Whether for a home or a commercial space, they are known for delivering exceptional service and beautiful, well-installed game tables.
Delivery team Trey, and Gavin were amazing to work with!
July 2024
Recently bought a cool billiard table from Universal Billiards. Absolutely love it ! Great experience from start to finish thanks to Mike, then Thor & Hopper with the installation. Highly recommend. Thank you, Universal Billiards !
June 2024
While I didn’t purchase anything today the staff was really quite amazing and kind.
