The UPS Store in Farmers Branch offers expert packing, shipping, printing, and mailbox services. The store is locally owned and operated, with a team that is always very friendly and helpful. Customers report wonderful experiences, noting the staff is amazing, most helpful, and provides great customer service. The team is diligent in resolving complicated shipping and return issues, working efficiently even when busy. Employees are knowledgeable, with a packing expert who expertly handles items and a consistent team where many have worked for years. Customers feel their packages are well taken care of and recommend this store for all shipping needs, praising the excellent, friendly, and efficient service from the manager and staff.
The working man in the morning provides so much help and also can speak multi languages with customers. Thankful for his service
June 2025
Both employees were very friendly. The gentleman who the other person said was the packing expert lived up to the billing. He did a great job rolling up a king size mattress topper and fitting it into a large box that he picked out for me after measuring it. Great customer service.
March 2025
At this UPS Store, Rubin was extremely helpful with insuring my package was taken care of and shipped correctly. The team at this location is always very helpful and willing to assist with making sure your package is well taken care of for transport.
