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July 2025 by Carter Cochran MX
Came in for A new phone and service and worked with Alazia At The Floresville location. Walked in the door and was not greeted for 15 minutes. Not even an “we will be with you in just a moment”. While I understand, they are busy setting up phones for the customers that were there before me. It would be nice to at least be acknowledged. Especially after such a good experience purchasing the phone. There are only two staff members on duty at the moment. Maybe they just need to hire some more staff.
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July 2025 by Carol Nezbit
I was saddened to hear that yall got rid of James. He was the only reason I kept my business with At&t for 7 years. I will be taking my account to another carrier because At&t sucks, he kept us happy. Yall got rid of someone great. Leaving a 1 star for At&t not the store. Sorry it affects the store but At&t is horrible for anyone reading.
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July 2025 by Logan Specht
I will drive 45 minute out of my way just to go to this store. James was amazing and helped me with replacing my broken phone/trading it in. There was a sweet girl who worked there as well that helped me. This store will go out of their way for you!
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July 2025 by heidi samuel
I had a great experience at Floresville AT&T. I went in to the store with issues that I didn’t know were related to my AT&T service, but James immediately resolved them and offered solutions that helped me utilize what my AT&T plan already included. Thanks so much for the knowledgeable and friendly customer service!
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July 2025 by Taylor Pate
Amazing service and the staff were able to help while I juggled my kids.
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June 2025 by Sherry Lynn Armagost
June 27th, 2025
Called the Floresville location this morning about my hubby sitting on his phone and breaking his screen. Although they were unable to help with that, Andrea was nice enough to give us information on places in San Antonio that would. On our way to San Antonio we decided it would just be better if he got a new cell phone and deal with the screen issue at a different time. We pulled into the Floresville location and were immediately helped by Allie. She showed us some new phones while Andrea was helping another customer. Andrea then came to also help, she looked at my hubby's phone and sat to try and figure out how to transfer the data with the screen all white and weird. Andrea figured out how to transfer the information. Won't have to go and do a data transfer later. Yay!
Thank you so much Andrea and Allie for everything! (Both phones because I had to get one too! And all the time it took.) We appreciate you! Definitely worth all 5 🌟 stars!
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June 2025 by Macha Snyder
Andrea in Floresville TX is amazing! Super helpful!
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June 2025 by Timothy Giesalhart
Quick and easy process
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June 2025 by Richard Hauser
Crystal did a fantastic job.
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June 2025 by Josh
James is the man, he was very patient and helpful and at the end of the day we got the results we wanted! I highly recommend going to this location for any help or info you may need.
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June 2025 by Vernon Alford
Awesome service. I had multiple issues with different levels of complication and the store manager, James, professionally and patiently worked through them all. A big thank you to James and you helped restore a little faith in telecommunications companies for me. 🌟🌟🌟🌟🌟
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May 2025 by Tracy T
Extremely friendly representatives in this store who took the time to explain options and assist us to the fullest extent.
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May 2025 by Abe Leal
Krystal has a big heart and is a dedicated rep that love to do her job this is the kind of Customer Service that we always need thank you for always helping me when I go in awesome job
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May 2025 by Donna Henderson
Sorry hit the wrong answer. Samual was wonderful. Took very good care of me.
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April 2025 by Chad Dailey
Krystal was awesome she did amazing job helping me and mine wife with our phones. She help us transferring our stuff over from one phone to another phone. She is an awesome person thank you for helping us
