RBFCU provides a full range of banking services typical of a leading credit union while focusing on improving members' economic well-being and quality of life. The commitment to personalized service is highlighted by friendly customer interactions and prompt assistance. Although there can be busy times with long lines, the staff works quickly to address staffing issues, ensuring that customers are not left waiting for long periods. Overall, RBFCU aims to be a smarter banking choice for its members.
Had to go inside because the atm was not working. Both tellers were busy with long transactions so the line was getting long . Another person stepped in to help customers. So it wasn't a painful wait to get cash.
June 2023
Always a great experience. Nice people always helpful
June 2023
Customer service was over the top. I was greeted immediately as I walk in and offered to help me in services I may need that day.