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December 2023 by Aaron P
I recently received a letter in the mail from WF that instructed me to physically go to my local WF Branch/office and update my mailing address as my residential address. This branch was unable to update my address despite me providing my active military ID and state issued ID. One of the ladies at the desk was very helpful (appeared to be Caucasian ethnicity). The other attendant (appeared to be of Hispanic ethnicity) was quite rude and unhelpful with her general 'oh well we can't do it' approach. I've had people treat me better while living overseas -anr me not understanding their local language. Never the less I called WF National number and a nice woman helped me change my address on my account. The branches should be able to give the services that WF promotes.
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October 2023 by GETSUM colunga
Fast and friendly.Good customer service ??
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July 2023 by Raymond Farrell
I've been dealing with Wells Fargo since we moved to Texas and couldn't be happier with there help and services.
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December 2022 by Justine Delgado
Been banking with Wells Fargo for years! This location is Floresville is the WORST! Rude employees. Always gives me issues cashing a check but yet I go to other locations and never have any issues. Was not like this in the past. Maybe teach the employees some good customer service!
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December 2022 by Isabella Ohnesorge
the sweetest, nicest, most helpful employees! Best branch with the best customer service
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July 2022 by Jessica Montoya
Excellent Customer Service!
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April 2022 by Christine Kent
Friendly Fast Efficient Service
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April 2022 by Angie D.
I went to the lobby at the Floresville, TX WellsFargo. I needed help for my chronically ill son. We expected kindness and a desire to help. We were let down. My son only needed help logging into his account. The banker said he'd need his cell phone or call the 800 number. I told him both of these would not work because of my sons illness. You can retrieve a lost password through any browser. I had my phone. He did not help or consider my "work around." Wells Fargo needs to be able to help with unique circumstances. I hope they get training.
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September 2020 by Debbie Arbelo
The Floresville location is the worst ever!!! SLOWEST one around here.. Ridiculous! I'd much rather drive to Lavernia
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July 2020 by Gary Butschek
Prompt, couteous
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June 2020 by Patsy A. Smolka
I love Wells Fargo because they are very nice inside and want to help you. When traveling we find their banks everywhere.
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July 2019 by Sergio Reyes
They are friendly
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November 2018 by Jordan Lopez
Rudest tellers ever
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February 2017 by Jose Cortez
Opens too late in the morning most people have to be at work before 9am so why would the bank open so late. Very poor decisions
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March 2016 by Martha Romero
Very nice people , always helpful.
