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February 2024 by Chukwubuikem Nwafor
Giving 5 stars to this location specifically for the rep Karl! Came in with an issue with 3 iPhones and he resolved it like a champ! He’s got great sales skills and succeeded in making me as a customer feel at ease. He went out of his way, took unconventional means to resolve other issues I had without asking. It was disappointing to hear another representative “correct” him publicly because he didn’t follow “a standard,” and was also unkind in her remarks towards him. What’s more important is to highlight how much value he brought to a customer and back to AT&T by upselling me. Thanks again, Karl, for an outstanding customer experience. You deserve the recognition!!
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February 2024 by Philip Jones
Had issues with my new phone and watch ordered from AT&T. Liberty, Justin, Karl, and Pam (CRS) did a great job taking care of my and getting everything up and running again. Will definitely come back to see these guys!!
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January 2024 by Clara Matimba
Best experience, assisted quickly and my issue resolved. This is my to go store going forward.
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January 2024 by Jessica Cantu
Naomi is incredible. Very knowledgeable, friendly, patient and was able to resolve an issue I’ve been dealing with for quite some time. I previously tried getting assistance from AT&T customer service as well as in a different store and they were unable to help. Thought I’d take one more chance at getting the issue resolved in person & Naomi got it done. I am truly grateful for her expertise, patience & help!
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January 2024 by Jeffrey Light
Was outstanding - I have purchased from this store in the past and will continue to come to this location for the outstanding and pleasant experience.
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January 2024 by Juanell Hernandez
I now had AT&T for over 20 years for this one reason the customer service is beyond incredible it’s never changed. Naomi and Justin went over and beyond to help me get my new upgrade on my new iPhone. I am one to have 1000 questions and then some they answered each and every question without hesitation and very professional and very nice I recommend this store if you are looking for a new phone I will definitely be coming back to the store for all my AT&T products. I love my new iPhone!! God bless??
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November 2023 by S iie (Riley iie)
Naomi is a fantastic customer service rep. We came in with a trade in concern and she was patient walking us through every step and even calling customer service with us to help with steps specific to our account. She made this the best experiences we’ve had with any carrier and we will be going out of our way to go to this store if we ever need anything in the future. Thank you so much!
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November 2023 by Pauline Thompson
Stellar Customer ServiceI was greeted as I stepped through the door by the associates. Dallas helped me resolve my issues in record time. Dallas is very knowledgeable, courteous and is an absolute whiz with iPhones. This will be my store from now on.
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November 2023 by Ginger B
Arslaan was a wonderful help I couldn’t think of a better AT&T store to visit! He helped me transfer everything and made sure I was comfortable with my new phone before leaving the store!
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October 2023 by Kat Neill
Staff was very rude the several times that I have been in there. Treated me like I was stupid. Refused to give us their real names yet called us liars, and were completely unhelpful. Keep in mind that they are a retail store and not an official AT&T store. DO NOT BOTHER WITH THIS LOCATION. Would give zeros stars if it were an option
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October 2023 by David Gilmour
Arslaan assisted me several times in the last day. He was extremely knowledgeable and professional and did everything he could do to efficiently help me with multiple issues. I am thankful.
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September 2023 by Hannah Bonner
Eric was so kind and helpful and made my process of switching to AT&T so pleasant. Very knowledgeable and process was so easy. 10/10
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August 2023 by Emily Stark
Went in to get my phone upgraded. Naomi was amazing and super helpful and gave great recommendations and was very positive and patient. Dallas was great also! Both very helpful, knowledgeable and nice
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July 2023 by Odis Rowlett
THANKS Naomi W at this location. Very knowledgeable and professional. I was there on my lunch break and she didn't waste any of my time. She reviewed my account, and was able to save me some money on my bill. Thanks. ??
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July 2023 by Sara Neville
I have been to this store twice and Naomi helped me both times. She helped me set up my new phone and was extremely patient with me when we were trying to reactivate a super old Apple Watch. When we eventually gave up she helped me with my new watch as well~ She was absolutely wonderful and I cannot recommend enough!
