“Came in for new saddle. Salesman was helpful by measuring seat bones and then talking through options. Salesman came across as knowledgeable about the saddles including brands they were not selling.”
“This place is top notch Todd the owner really takes care of the customers. He tuned my boys bike up for his birthday and went above and beyond. Lawrence, the bike tech has a great attention to detail and really made sure everything was perfect”
“Trek Bycicle at Coppell has VERY NICE and Friendly staff. Not only Are they having High Professional Skills and are very Efficient at Fixing Bikes, They Treat you with high respect and Friendly Environment. I dropped out my bike with General Manager, James. While, I was at the store, My family called me to go and Picking them up from Airport. I had to ask General manager to accept the bike without staying in the line although they were so busy on that Saturday. He understood the Situations and Gladly accepted the check-IN of Bike. Then, I did not have access to SUV car to pick up the Bike on time as well as there was some Winter cold fronts weather and caused some delays to Pick up the Bike, General Manager, James whom I worked with was so Understanding and worked out with all these matters until I was able to pick up the bike after One month. He was very Efficient to find the issues while I was waiting on the Line on that Saturday. However, I was not able to pick up the bike until after One month. That was the first time that I used them for the service. The Pricing was also so Fair. I really can not think about anything as drawbacks to point out. This Center is Absolutely Phenomenon. General manager, James, worked with me to find the Right coverage for my Cell phone so I can attach to my Bike when I go riding. He really takes up his time to answer all questions Genuinely and very Knowledgeable Person. I would Give Rating of 10/10 to this Store. Thanks very much for all your time and effort and making this Experience So GOOD.”
“Steve and his team have been really great and friendly which is so refreshing! The Denago bike is a really fun ride. I've taken it to the mountains and ride it through my city weekly. The pick up on it is awesome and makes hills a cinch. The team is responsive and helpful when I needed to fix my rear break. I would definately work with them again! Thank you for your help :)”
“I was very impressed with their services. Very impressed that the technician (Mike) personally tested both my bikes after he made adjustments. I had them work on two high end Yeti's of mine. I highly recommend them if you love you bikes as much as I LOVE mine.”
“The “sales” guy really listened to what I was going to use the bike for and the features that were going to be important for me. He put my needs ahead of making a bigger sale on a bike that would not have been as well suited to me. And buying from a local shop is the way to go! I know the team that will be servicing my bike. And they even went out of their way to invite me on local rides!”