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“Service is always spectacular, and I haven't been disappointed. Been to several bike shops over the years, and this one is the only shop that has delivered consistently!”
“Steve and his team have been really great and friendly which is so refreshing! The Denago bike is a really fun ride. I've taken it to the mountains and ride it through my city weekly. The pick up on it is awesome and makes hills a cinch. The team is responsive and helpful when I needed to fix my rear break. I would definately work with them again! Thank you for your help :)”
“Trek Bycicle at Coppell has VERY NICE and Friendly staff. Not only Are they having High Professional Skills and are very Efficient at Fixing Bikes, They Treat you with high respect and Friendly Environment. I dropped out my bike with General Manager, James. While, I was at the store, My family called me to go and Picking them up from Airport. I had to ask General manager to accept the bike without staying in the line although they were so busy on that Saturday. He understood the Situations and Gladly accepted the check-IN of Bike. Then, I did not have access to SUV car to pick up the Bike on time as well as there was some Winter cold fronts weather and caused some delays to Pick up the Bike, General Manager, James whom I worked with was so Understanding and worked out with all these matters until I was able to pick up the bike after One month. He was very Efficient to find the issues while I was waiting on the Line on that Saturday. However, I was not able to pick up the bike until after One month. That was the first time that I used them for the service. The Pricing was also so Fair. I really can not think about anything as drawbacks to point out. This Center is Absolutely Phenomenon. General manager, James, worked with me to find the Right coverage for my Cell phone so I can attach to my Bike when I go riding. He really takes up his time to answer all questions Genuinely and very Knowledgeable Person. I would Give Rating of 10/10 to this Store. Thanks very much for all your time and effort and making this Experience So GOOD.”
“The staff was very professional, knowledgeable and friendly. I have a greater than 20 year-old, Specialize brand 21 gear mountain bike. I needed new front and back gears and chain. The new parts were put in and the bike was cleaned up and is working very well now. It did take about a week and a half for the work to be done, but it was worth it.”
“Craig met me early and worked diligently to give me a solution! He listened to me whine about my total knee replacement on right knee and lack of flexion. That didn’t make it easy but we stayed at it for 3.5 hours. Best money I’ve spent to ensure I can continue riding at 64 and beyond.”
“The guys here were so great! Super friendly and knowledgeable, especially for someone that is just getting into road cycling and has a bunch of questions like me. Highly, highly recommend.”
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“Cadence Cyclery is the best bike shop in DFW! I’ve used cadence for servicing, new bike purchases, warranty issues and they have been excellent with communication and taking care of business. The team there is great and very helpful, all of them! Most importantly they carry the core cycling culture that a lot of bike shops these days do not, I love it.”