-
March 2025 by Dana
Great service!! Nathan did a great job helping me set up a new account!
-
March 2025 by Joshua Bishop
Have had an absolutely positive experience opening up a few business accounts at this location with the help of Bj Duehr. He knows his stuff! Chase is obviously a big bank, but it’s nice to have the personal attention he offered.
-
February 2025 by Daivik Shah
One of the worst experience I had at this branch!
Told bunch of wrong things by banker (Logan) about wire transfer to lock me in with new account. Later to found out even with new virtual account also i got charged with fees! Manager was too busy to get on call with me; visited branch again but again manager is hard to reach.
They should seriously reconsider this branch as PNC reputation.
-
January 2025 by Finkle Hickle
Terrible
-
October 2024 by Lance Beasley
I would give a zero if possible. I simply wanted to speak with someone regarding my auto financing options. No one was available to speak with upon arrival, no problem I will take a seat in the lobby. About 5 minutes pass by and an individual comes by spouting incoherent nonsense about “the app”. “We don’t do that, you can do that stuff on the app. Do you have the app?” I have had an account here for ten years now and I cannot bother the staff for a simple conversation. Less than helpful.
-
July 2024 by Alan Ochoa
The drive thru atm is always broken and they don’t have one in the lobby
-
July 2024 by Donna D27
We opened a new account here today and had a great experience. Two people greeted us when we first arrived, then BJ Duehr helped us open our account. He was kind and knowledgeable and thorough. He answered all our questions and gave us lots of helpful information. While we're happy to have the "big bank" advantages of Chase, BJ treated us with the personable friendliness of a "small bank" relationship.
-
May 2024 by John W
Came in with minor questions about my checking account and received a lot of helpful information and advice from relationship banker BJ
-
December 2023 by Lee listump (quin)
does your employee realize? there are still good people in this world not every military is scammer in the war zone!!!! all chase bank should be closed and use robot they don not judge people who they are in life.
-
December 2023 by Lee listump
does your employee realize? there are still good people in this world not every military is scammer in the war zone!!!! all chase bank should be closed and use robot they don not judge people who they are in life.
-
October 2023 by Steve Kim
Bankers here are full of nonsense. I waited in line WAY BEFORE about 7-8 people, for the tellers to simply print out 1-2 pages of my credit card month statement. The asian teller first tells me to wait at the lobby and I'll be assisted, turns out her plan was to help those 7-8 people first THEN get to me. First off, why do they have the priority over me? I was on my way out until a banker steps in to assist me, but he also fails to help stating "somehow won't print". Are you kidding me?! You're a banker, they're your website and printer and you simply can't print a statement for a 20+ yr customer? Absolute full of nonsense. Not even a simple sorry at the end. Your HQ will hear about this. You can count on it.
-
September 2023 by Brian H.
I spent three weeks talking to their executive complaint department and others trying to straighten an error that they made. It finally got to the point where I just canceled my card because I got tired of being run around. I would not recommend Chase Bank.
-
July 2023 by M m
Both Michael and Erlinda were great
-
July 2023 by Kerry Burton
Fantastic customer service A+
-
July 2023 by Ivan Bekriev
My wife and I recently moved to the USA and went to see David Thrasher to open our new accounts. David was immensely helpful, professional and diligent. Both accounts were sorted in no time and David provided us with as much information as possible along the way. Really thankful for such an amazing service!
