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February 2024 by marley engman
Took my cat (who hadn’t gotten her shots in a while) to see Dr. Galat today, he and the technician Mandy were amazing with my fur baby. Giving her treats and letting her hide under a towel while she got her vaccines as she is a very nervous cat around new environments. Some vets usually use the same vaccines for cats as they use for dogs but they let me know they use vaccines specifically for cats which was a big relief for me! I was nervous to go as I’ve never been here before but as soon as I met the doctor and technician I was instantly comfortable with them taking care of my cat. They as well gave me recommendations for any concerns I had! 10/10 would recommend!!
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January 2024 by Gary Sinclair
Great staff
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January 2024 by Nandini Leroux
Dr. Lock and the staff are the best! Extremely responsive, helpful and kind.
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January 2024 by Thomas Mayes
Exceeded all expectations
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December 2023 by Tracy Mims
From the associates answering the phone, to the associates who trim nails, to the vets who care for our pets, everyone is professional, kind, helpful, and especially gentle with our babies. Thank you.
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December 2023 by J Cooney
Extremely friendly staff. My dog loves them, plus, they offer a Veteran's discount.
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December 2023 by Rachael Hudson
The vets and vet techs were lovely! They gave us plenty of information, tools, and suggested solutions for them, including medications and preventatives. They asked lots of questions, and provided explanations and background information where necessary. Pricing is fair and transparent.We were able to stay with our kitties the whole time, plus they were allowed to walk around in the exam room, and they got treats and a bit of playtime during the visit. They were very comfortable and chill by the time we left.We definitely felt like our kitties got the best care they could get.
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November 2023 by Gail Yorgason
Dr Lock is the best vet for cats! The Phantom loves her.
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October 2023 by Brooke McDaniel
UPDATE:Our travel couldn’t have gone more smoothly!! Our health certificates were perfect and the whole process was super quick and painless! I’m so happy to have my fur babies with me and so grateful to Dr Lock for being such a big part of the process! Thank you again!!Dr Lock has been amazing! She is very knowledgeable about international travel requirements, and I feel very prepared for my upcoming trip with my fur babies!
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October 2023 by Lacey Spinuzzi
Love CTAM! Have taken all my pets here, dogs and cats. They were fantastic about accommodating us when my dog had a seizure and needed in ASAP (the emergency vets quoted us 7 hours!) Recently one of my Great Danes pulled his quick out of his nail but both stayed attached and he was bleeding everywhere! We were seen in less than 2 hours! On top of that, they gave him a quick physical to ensure he would tolerate sedation to address the issue - thank goodness they did, because they discovered a grade 3 heart murmur that wasn't there 2 years ago. This discovery helped keep my baby alive during sedation with the proper meds. Always recommend.
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July 2023 by Kat Basye
Dr. Lock was fantastic with my spicy senior kitty as were all of the team members. She has made the process of getting an International health certificate simplified and her communication throughout the process has been outstanding.Great welcoming atmosphere upon arrival with receptionists greeting all clients. Great job, Cross Timbers Team ;-)
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July 2023 by Sharron Zachry-Withers
Dr Lock & Dr. Harvey are excellent vets & honest, kind people. Cross Timbers Animal Medical Center also gives a discount to military service members & educators. The most important reason why Cross Timbers is where I have taken my pets for more than a decade: They treat our 4-legged family members with love, compassion, thoughtfulness, and integrity--even the grumpiest, most badly behaved, and stinky family members. ♡ ? ?
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June 2023 by Kara E
I have an older sheltie who has lately required quite an extensive amount of care. Not only has everyone in the office been so kind and patient, they are incredibly knowledgeable and helpful. Every vet I have seen has listened extensively to my concerns and loved my little dog so much. Throughout all the different vet offices I've been to throughout my years as a dog owner - this is by far, the best we've ever seen. Lifelong customer right here!
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June 2023 by Brytani Davis
This is a LONG overdue review for me to write (at least I don't think I've reviewed them before...) I've been to this clinic off and on (due to moving out of the area and back) since 2015 or 2016. I've had a spay done here, sick visits, wellness visits, lab work, etc. They. Are. AMAZING!!! Literally every single person on staff. Reception. Techs. Vets. I've seen many of the vets on staff (Dr. Harvey, Dr. Lock, Dr. Dumas) and I trust every single one of them. They genuinely CARE and LOVE your pet. They'll get down on the floor, use treats, or whatever they need to make both you AND your fur baby comfortable. They'll get you answers as quickly as humanly possible, and they'll call when they say they will. I honestly could not ask for more from a vet's office, and I am so thankful I have found such a wonderful home for my baby's care.
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June 2023 by Bill Alston
Absolutely horrible service. I made multiple trips to the office to arrange boarding. Took all the paperwork required starting weeks in advance. The day before my trip they tell me they can't board because all my pets need an exam and that they don't have time to complete it. Completely wasted effort trying to give them business.
