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April 2025 by Bob Thomas
Linda at the store is so helpful. She always knows how I can save money and in this economy that's especially important. I can't recomend the store enough and I especially like Linda.
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November 2024 by Mike Jones
If you want to go somewhere where they yell out in a crowded lobby that your insurance has been canceled instead of asking if there’s been any changes. This is your pharmacy!
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October 2024 by Srikanth Katuru
The worst pharmacy service I have ever seen, don’t even bother going here. They don’t keep their records updated and tell customers insurance doesn’t cover. Could have saved be multiple trips and phone calls to insurance.
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October 2024 by Linda Grimes
Love this store. Employees are super nice. Lots of good products at good prices.
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September 2024 by Jamie Cicco
This store is conveniently located at the intersection of Morriss and Cross Timbers. The store is very well-laid out and always clean. If one can not locate what they are looking for, there are always helpful, knowledgeable employees nearby. And their easy-to-use self checkouts make it a cinch to get in and out quickly. They also have the BEST gift card selection in town! (Note: one can not use the self checkout for gift cards.)
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August 2024 by Jordan Richardson
You’re better off getting your prescriptions from the Flower Mound Rd CVS. This one can’t figure out how to order medications that aren’t normally in stock and they will keep telling you it’s on the way when it’s been weeks. Transfer it to Flower Mound Rd, your prescription is ready the next day.
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June 2024 by Kennybob Gibson
Customer service at this location has fallen off a cliff. I had a much needed prescription submitted Thursday morning for an inhaler. I quickly received a message back that they would text me back when it was available.
Friday at 5 pm I called to check on the status having heard nothing back. I was forced to leave a voicemail by their ridiculous call routing system - no other option was available. About 30 mins later a tech calls me from the store, but she hadn't bothered to listen to the message. So, with acute bronchitis I get to give her all the info again. She proceeds to tell me they have no record of my order (hint: you sent me a text message about it?). She finally finds the order, but then informs me it won't be available for another 4 days....hopefully. I ask if there's not a store where I can pick it up today even if it's not this store. Oh yes she says, there are 3 different stores within 20 miles that show this medication in stock. However, since it's already been ordered to this store there's nothing they can do. Hopefully it will be here Tuesday but worst case maybe Wednesday.
I am sick as a dog. Called again on Sunday and got the same pathetic runaround. Their focus is on keeping costs/inventory down, not on healthcare for their customers.
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June 2024 by Paul Zaroba
GREAT JOB HERE, KEEP UP THE GOO WORK
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May 2024 by Habiba Feisal
Been to this location multiple times and each experience has terrible. The staff is very rude and dismissive. I’ll be moving my prescriptions
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March 2024 by Andrew Strauss
One of the pharmacists is reallyyyyy rude she needs to be put in her place, hopefully she gets fired if she hates her job that much.
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March 2024 by Jeri Wright
I'm back at CVS! Previous insurance forced me to use another pharmacy & boy did I miss CVS. My husband has cancer & this staff goes above & beyond to make sure he has all his medications. I can't thank them enough. They truly care about their customers.
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March 2024 by P C
Pharmacy drive through is horrible. Unqualified, rude people. Id tell the stories, but if you go there youll see.
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February 2024 by suresh
Poor experience at the pharmacy
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January 2024 by N Bishop
I used to go here a lot about 10 years ago. But the service just gets worse and worse every year. They continuously bombard you with messages and phone calls prompting you to feel your medications 3 weeks ahead of time. I can't count the number of Pharmacists at one particular location that took me off auto fill for every one of my prescriptions and they get put right back on there by the corporate office. I personally know two pharmacists that used to work at CVS and quit because they hated it. Support a local pharmacy instead you'll be shocked at how much better service you receive.
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January 2024 by Daniel Nathan Bishop
I used to go here a lot about 10 years ago. But the service just gets worse and worse every year. They continuously bombard you with messages and phone calls prompting you to feel your medications 3 weeks ahead of time. I can't count the number of Pharmacists at one particular location that took me off auto fill for every one of my prescriptions and they get put right back on there by the corporate office. I personally know two pharmacists that used to work at CVS and quit because they hated it. Support a local pharmacy instead you'll be shocked at how much better service you receive.
