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April 2024 by Jamie W.
No longer recommend! My dog's groomer left. A new person named Jamie groomed him yesterday. He has a deep knick under his right eye and his neck is scalped. His skin is inflamed and itching. Thankfully I bathed him today to remove whatever product was used on him. This is how I noticed these issues and left phone message today requesting refund and noting my dissatisfaction. Have been a customer since 2018. No longer.
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March 2024 by Romila S.
I have been taking my dog here for grooming for 2 years now and my last experience was horrible and inhumane. One of the groomer - Amanda was extremely rude, showed no empathy at all and walked away in the middle of a conversation. The store owner saw this, apologized later for her behavior but didn't take any action. I left the store crying as I didn't expect to be attacked that way.
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February 2024 by JB E.
After getting all of my dogs groomed here for many years, I've sadly made the decision after yesterday's appointment to never return. I brought in my rescue dog for her only ever third appointment. I booked with the same girl she had used the other two times. When I called after three hours to check on the progress, they said another 45 mins to an hour. So an hour rolls by and I show up. The girl checking me out tells me that in order for my dog to come back she needs to be medicated and that she really didn't like the dryer. Which fine, I don't have any issue with that. She is an anxious rescue who I'm sure like us all could benefit from a little calming agent. However as I'm waiting, I'm assuming she was the manager comes over to me an explains how the groomer is very frustrated and how she "made notes" in her system that she told me that in order for me to bring my dog in she'd need to be medicated. I'm an extremely type A person, I'm pretty sure I'd 100% remember being told something like that. When I explained how I was never told this, she never once apologized or took any ownership of not relaying that information. She just kept pressing the issue. I explained how she had a vet appointment the next week and I would discuss the issue with them. When my dog came out her haircut was super uneven, I don't think any hair was cut off her tail at all. I can deal with the hair cut being off, but being scolded and assuming I was lying about being told something just really didn't sit well with me. We'll be taking our money elsewhere.
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December 2023 by Rhonda L.
Great help with food for our new cats. Great knowledge, wonderful people. Found this place to adopt our two cats from ARF and continue to return for food when these girls need more.
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August 2023 by Leigh Ann Walters
Great experience with my little puppy Dobby. A puppy’s first groom can be a stressful experience, but Chris did such a great job. Very pleased with his haircut.
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August 2023 by SherryL Bradford
Terrific experience! Autumn was our groomer and she was so sweet and professional. Our new rescue Yorkie was very nervous and Autumn was lovely with her. All staff were very helpful and we are so happy to find this business! Highly recommended!
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June 2023 by Leslie Low
I was pleased with the experience. My dog is 15 so I worry about her, but they took good care of her. Her cut was the cutest I have ever had on her. I was able to get an appointment quickly and she was finished in two hours.
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June 2023 by John A.
WARNING!!!! Garbage standard of service, Wish I NEVER came here I brought my dog for a haircut and shower for 60$, when I came to pick my dog up he was cut horribly looked abusive and I was told I still had to pay full price still. Absolutely horrible customer service I said can I leave 30$ and bring him back to get finished I got kicked out and banned for no wanting to pay full price crazy manager didn't even answer my question on why i couldn't bring my dog to get groomed even though I paid half of the service I received. Instead of helping me solve this issue they disrespected me and hung up.
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June 2023 by B M
Adopted our new resue puppy here. Rescue staff and store staff were very nice and helpful. But store is small maybe to small to have been keeping the cats inside during adoption events
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June 2023 by nan bowen
Amazing place and the owner is almost always there. They have a wide variety of top notch foods, competitively priced and are happy to help. They hv the sloth family, all four, in the shop, so stop by! I bought my grandson a Sloth Spot t-shirt for a donation. And the cat, King, is very affectionate!
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May 2023 by Amanda B
Excellent grooming experience! Have been coming here for some time and they always do an excellent job with my schnauzer. She loves grooming day! ?
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May 2023 by kelly crowder
So happy how autumn groomed out mmaltipoo. Worth every penny
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April 2023 by Austin Walker
We've been getting our pet groomed here for a few months and this time he literally was wagging his entire body when we drove up. Clearly he loves how they treat him as he was unbelievably excited to get out of the car and go in. He immediately sprinted to the desk and looked like he was having the time of his life. We've always been pleased with how he looks when we pick him up and will definitely keep going back.
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February 2023 by Ernie Vogel
First time visiting and very pleased with the results. They took good care of my dog Badger and he came home looking his best!
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January 2023 by Lori Negron
They always take such good care of our fur babies! Truly are the best in the area!