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February 2024 by Chloe
I have lived all over and rented all over. Micheline and all the office staff here are true professionals and so helpful. The whole experience was wonderful. The grounds of the complex are beautiful and everything looks well maintained.
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February 2024 by T S
Moving from out of state. The staff have been so helpful and sweet. Micheline is hands down the best leasing agent I had when looking. I made my final decision on this community because of her. The units are beautiful and spacious and the community has lots of amenities and almost everything you would need in walking distance like restaurants, a grocery store, coffee, pet store and trails.
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February 2024 by Kim Crocker
I moved to this area 5 years ago everyone in the office including maintenance has been very helpful. This area feels very safe and is family oriented which I love.
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February 2024 by Heather Crocker
I have lived at Elora for over 2 years now and I love it. The leasing agents and the managers are very nice and accommodating. Neighbors are very nice and I love having the ability to walk to restaurants. I recommend this complex to all of my friends. Charlie, Tina, and Micheline always are very friendly and say hi to every resident they see. Maintenance guys are very sweet and understanding when anything goes wrong. I couldn’t have asked for a better experience.
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February 2024 by Noah Velasquez
Living here was great, but the move out process was horrible. I cleaned the entire apartment before I moved out and then was charged an abundance of fees for cleaning. When I approached management about these (specifically a $140 carpet cleaning fee), I was met with a TON of pushback and was told that it was because I didn’t have them professionally carpet cleaned before I moved out. I was never given a checklist when I gave my notice, and when I brought it up I was told that it was in the lease that the apartment “was to be returned in the condition I had received it in” which apparently included a professional carpet cleaning. The portion of the lease which was quoted did not say anything about that and actually contradicted it by saying that they wouldn’t charge for anything unless it was above normal wear and tear (which it wasn’t). After much back and forth I was able to get it removed but the experience left a horrible taste in my mouth. My recommendation: AVOID
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February 2024 by Cherie
This is a beautiful place that is well maintained with great amenities. Prime location and super nice staff.
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December 2023 by Taylor Turner
I am a vendor for this property, and my experience with the staff has been stellar. They are very generous, friendly and considerate. Great conversation too! I’ve lived at places where the staff is stuffy and difficult (and it’s not fun), so I bet residents feel like royalty here!It’s in a nice area of town, with restaurants and shops all around- so you feel like you’re in your own little world of residential/retail bliss. And the property itself is well kept and beautiful. 5 stars!
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December 2023 by Ray Hampson
You want to stay here!Just the best people in Flower Mound within the office and the hard working support personnel fixing any issues.Huge thanks to Tina / Micheline / Jose / Alex / Siobhan / Zach / and Charlie!!Yeah, they ALL go well above and beyond what you might expect.
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November 2023 by Mark Mackie
The personnel at Elora have made my move in so simple. They worked around some of my mover's issues and accommodated me when I needed it. The move in condition of my apartment was exceptional. You pay a little more here but you get a lot more.
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November 2023 by Mickey Hawthorne
Absolutely phenomenal, inviting, and helpful staff. The grounds are extremely well taken care of. A true community feel here at Elora. Moved here from the city, I've never felt more welcomed. 5 stars and then some!
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October 2023 by Colton Mccarley
Micheline and Charlie have been amazing since we have moved in! The leasing team was friendly, knowledgeable, and professional.If you are looking for a complex in the Flower Mound area this is a great place to live!
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October 2023 by Samantha Robinson
My husband & I are relocating to Texas for work and needed a place to live. I made an appointment here, and from the minute we walked through the door, we were met with extreme kindness by Ashad Lindsay! He made the whole process easy and pain-free!Update 10/06/2023There are many beautiful things about Elora: the location, the proximity to restaurants, trails, shopping, the lake, amenities, etc. However, there is a litany of negatives that outweigh so many of the fantastic perks of living in Lakeside.I want to make it very clear that we thoroughly enjoyed living in Elora until we didn't, and that time came when we decided to purchase a home and move out.The ENTIRE move-out process was a complete and utter nightmare. We received lackluster customer service from the leasing office and a slew of bogus damage and cleaning charges on top of rent (that we had already paid) billed to us, totaling almost $1,800.While trying to remedy this, I was met with rudeness, lack of follow through, inaccurate data, and most importantly, zero remorse or accountability for the fact that THEY messed up. I strongly urge people thinking of living here, those currently living here, and those considering moving to pay VERY close attention to EVERY SINGLE bill & charge you receive.After carefully reviewing the charges, what we had previously paid, the lease documents, etc., with a fine tooth comb, we realized that they actually owed US almost $800! After numerous times of trying to rectify this over the phone with no luck, I drove to their office to speak with them in person and figure out a solution. The leasing office stated that we were indeed correct and that they would take care of the charges we owed, but here we are almost one month later, and we are still dealing with this issue needing to be resolved.Their inability to take accountability, apologize, and take the initiative to ensure that everything was taken care of is why I do not recommend Elora to those thinking of renewing their lease or those thinking of making Elora home.
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October 2023 by Crystal Kolba
Move in went very well. Leasing office very helpful. Love the new apartment. Such a quiet community and it’s built so well. I don’t hear any of my neighbors above or around me. Highly recommend. Looking forward to exploring the neighborhood.
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September 2023 by Genesis
I seriously feel so safe and happy in my apartment. The area is so peaceful and the staff is so easy to speak to. The unit is nice. I’ve been a tenant in apartments for a while now and this is by far the best complex I’ve lived at!
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September 2023 by Anna Munoz
Charlie gave us the best tour! So kind, patient & also knowledgeable about all the units! So excited to move forward in our decision to move in!
