-
February 2024 by Madison Craig
They are permanently closed
-
February 2024 by Maggie H.
They always do a great job and the staff is very friendly and professional. The texting that your items are ready is a great feature.
-
December 2023 by Dave Coussirat
Thanks for being closed at 2:00PM on a Friday “due to labor shortage” when your stated hours are 6:30AM-7:00PM. What do I about the suit jacket I need tonight?
-
July 2023 by Clark Magee
Just moved to the area and thought I'd try them out. $7/shirt for dry cleaning??? Holy cow!
-
May 2023 by Felipe Leal
They had been great cleaner service for us, for the past couple of years, always on Time, and always very friendly.
-
May 2023 by Larry Cole
Too pricey!!
-
March 2023 by Chad BOWER
Customer service was outstanding. Clothes were perfect but we definitely had sticker shock when it was time to pay. We recently moved here and our old cleaners was one price $2.99 per item so when pants were over $7 & a blazer was over $9 I was very surprised. There was a regular in there while I was asking about pricing and he said they were in line with other's.
-
March 2023 by REY G
I was guaranteed the clothes would be done by Monday after work and I needed it by Tuesday. I dropped it off on a Friday. Come Monday at 6pm it was not ready, and this was frustrating since it was 4 shirts and 1 pair of pants but it was not a big deal since I figured I would get an apology or discount when it was ready. I come the next day after work and they can’t find it and it takes 10 minutes to find it, then I receive no discounts for it being late or for the inconvenience. So I thought I would give them another chance and then when I picked up my other order it was 2 more dollars for the pants than it was last time. Guess some kind of price change but just do not recommend this shop. Go somewhere else, literally 3 shops surrounding it.Service: Standard cleaning
-
March 2023 by D Lenard
They Always come through with great service. My sons JROTC uniforms are cleaned and pressed nicely. My Flight uniforms pressed nicely, and turnout is great. I'm very pleased with customer service and love the dog friendly treats they have for pups.Services: Office & workplace cleaning
-
March 2023 by David Karr
I have been receiving pick up service from them for a few months now. Asked them repeatedly to cease ironing a crease into my pants. Kept occurring. Spoke to the owner Chad as well, and he told me he "put it in the system" and still, a few days later, 6 pairs of pants all back with creases. If you can, I'd recommend going somewhere else. I know I am.
-
August 2022 by Nicole M.
GK's Cleaners ruined my favorite work blazer by placing a neon yellow, permanent label on the inside front corner flap of my blazer, which flaps open when I walk and looks unbelievably tacky. I took the blazer back and asked that it be removed and the employee agreed to do so. I took it out of the dry cleaning bag this morning to wear it and discovered that the label was still there and my blazer was burned in two places on the opposite side of where the label had been attached. I brought it back this morning and was told that the neon yellow label was permanent and they had tried but failed to remove it. I showed the employee the burn marks and he confirmed they were caused by heating my jacket in an attempt to remove the label. He also told me that GK sometimes uses these permanent labels to avoid having to make a new tag every time the same piece of clothing is brought in for cleaning. Wow. My expensive blazer was ruined to save some employee one minute in the future.
-
May 2022 by Kimberly N.
I've had a few issues here before, like items not being ready when they said they would or not receiving my entire order and having to go back and find the missing pieces, but I understand current workforce issues so I always let it slide. I dropped off clothing yesterday and said I need to pick them up tomorrow. She said OK, and gave me my claim check. I went to pick them up just before they closed and they said they won't be ready till Monday. It was the same woman and I reminded her that I said I needed this order today. She said they were at the other location and I should go over there to pick them up. I told her I couldn't make it before 7 PM, so please call the other location and ask them to stay until I arrived, she looked like a dear in headlights and stepped away. Then the manager came out and said they would not be ready until Monday. They did not get sorted last night because some woman there didn't finish sorting and I had to wait until Monday to get my clothing. I am leaving town early tomorrow, which is why I needed to get them today. The manager said she had been gone a few days, not sure why that mattered, but neither of them made ANY EFFORT AT ALL to offer assistance except they said, 'we'll give you a discount'. I had clothing I had to have for a work trip. The could not have cared less, or offer any help in making things right. They said my clothes were at the other location and they had not been cleaned. I told them to call the other location and tell them I was in my way to get my clothes. They both disappeared for a few minutes and then came back with the pile of my dirty clothes. That's it. Now I have 12 hours to hand wash, air dry and press my work clothes. I understand people make mistakes, I understand if you make a promise that due to unforeseen circumstances you can't deliver, but when you stand there and say there is nothing you can do, and lie and say my clothes are at a different location hoping I'll drive over there knowing full well they will be closed by the time I get there, that's a really crappy way to treat customers. I know they have a lot of customers and my NEVER RETURNING is not going to make a bit of difference to them, but please DO NOT EXPECT TO GET YOUR CLOTHES CLEANED IN LESS THAN THREE DAYS! They will not deliver even if they say they will. They do not care about customers, they DO NOT CARE about anything but charging you a ton of money.
-
March 2022 by Riley Christy
The last place i'd recommend for dry cleaning. Took my suit on tuesday and when I did it was hung on white plastic hangers and my tie was in the pocket of my sport coat. Went to pick up today and my tie was gone and my suit was hung on rusty wire hangers. Never do I hang my suit on rusty wire hangers!!!Service: Standard cleaning
-
March 2021 by Adam Fitzgerald
We are a big fan of G K's Cleaners. We have had issues at other cleaners in the area, losing articles of clothing, staining clothes or damaging buttons. Our garments are always ready on time and better than when we had dropped them off.
-
March 2020 by sandy hildreth
I have been a loyal customer for 8 years and never had issues until recently. They LOST 2 bags of my dry cleaning and say that they have delivered everything.I don’t know what happened to my laundry when it was in their possession but I do know it’s gone. I will not use them again and hope others read this so they don’t have the same experience.