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December 2023 by Dewey T.
I had a bad experience here years ago. On 12/18/23 I walked into the Kwik Kar on Long Prairie. The waiting area was filthy with 5 people standing in line. When I finally did speak to someone, service bays empty, "It'll be an hour and a half wait." I decided to try this location again.Very pleasant surprise. The shop and waiting area was immaculate. They met me at the car. Service was quick and professional. Very impressed. I told the service tech about my previous experiences and he told me they were under new management. This my new oil change place.
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December 2023 by Jeremy N.
Requested oil change & tire rotation. Evidently they don't do tire rotations very often. The little "mechanic" guy who worked on my car struggled for over an hour with the lug nuts. They left off one of my locking lug nuts. When I returned to see if they could find my missing lug nut, all the little "Mechanic" guys could say was "all the lug nuts were on the car when it left". TYPICAL SUB-STANDARD SHOP RESPONSE. AVOID SHOPS THAT HAVEN'T TAUGHT OR LEARNED MECHANICS 101. Y'all can come back at me but I spent 10 years running service departments. All I want is my lug nut back... can't you just try to find it... or y'all afraid to admit your guys don't know what they're doing? There is no value in a job NOT done well.
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November 2023 by Andrew S
First time I went for battery change. Staff was nice and work was done quick. Figured I should start coming here for any car mechanic needs. Came here this Saturday morning, needed an inspection, nobody was in the shop so I felt like this would be a quick in and out. The guy working there says they can't because his guy is doing inventory. On a Saturday? He gives me a card to another shop. I have soured on going to this place in the future.
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November 2023 by Lena Bernard
Came here because I severely needed an oil change and my regular shop is only open M-F. So the weekend convenience is nice! Not too busy either. I think we waited for everything to be complete, 45 minutes. Friendly staff!
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November 2023 by Kendal Wages
After having issues with getting an oil change at the kwik Kar in Lantana, I came here (main st.) and received top notch customer service and everything corrected from the problems that occurred at the other location. I will continue to drive out of my way so my vehicle is taken care of properly.Service: Oil change
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November 2023 by Russ Mullan
Stopped for a vehicle inspection. Got lucky, no wait time. Both employees I dealt with were professional and courteous. Excellent.
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October 2023 by Gabe B.
I pulled up and the tech immediately noticed we had the same car. He said it required full synthetic ($89) which I know not to be true. It's a new car and the dealership that I bought it from and took it to for my first two oil changes put regular oil in it. Then they proceed to push an inspection on me (not needed) and tried up charging me on air filters for the car. They're $15 at oreillys and they want $40+ for each. When I denied the services they were trying to push on me the tech rolled is eyes and began being passive aggressive. 100% will never return here again.
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October 2023 by Elaine K.
I've been coming here for oil changes for a few years now. It's not a bad option if you're in a pinch and need it done quickly. The wait is usually not bad, there's coffee and a clean bathroom while you wait. I took off stars because I've been bringing the same car in, same oil and everything but the price varies each time. I kept coming back because it's usually 80-90 dollars. Today it was $108. I was shocked. They didn't give me the price until it was done so I paid it and I really needed it. I asked if they did anything additional than usual and he said no just oil change no air filter or anything. I will be shipping prices elsewhere for next time.
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September 2023 by Mauricio Velez
Very nice staff and explains everything that is being worked on. The service here is very fast too! I’ve avoided other kwik car locations because some are 2-3 hour wait times. This place never has a wait longer than 10 minutes. Today was an exception because one of the cars before me was being looked at and had lots of problems, but they told me come back in 45 minutes and we should be good. Sure enough, I go eat lunch and come back and no line. Thanks guys!! Best location ever!Services: Air & cabin filter replacement
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September 2023 by Jerry Grant
Over all was good staff was very nice and helpful but I was very disappointment on them asking questions my name, telephone number my address and my email address which was written down on a pad of paper. Which they had this information already in their computer system. Was told that this was a new company policies. Most likely I will not go back to Kwik Kar until this is changed.Service: Oil change
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August 2023 by Duane Rouse
I go to these guys all the time to get my Diesel oil and all other needs done. They are VERY fair. I never feel like they are trying to up sale me, and I have checked their prices, and they are spot on! The best part is they know you. You get the home town feeling every time you go there. Tell them Duane said Hi! LOL
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August 2023 by Ervin Shoemaker
Understaffed. Poorly managed. Poor communication from the Service Writer. They gave it a good faith effort, but an hour and a half for a state inspection? Would have appreciated a heads up it was going to take that long.Service: Vehicle Inspection
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July 2023 by Lupita Chavez
Savon , nick , and Kyle were amazing ? they did a fabulous job super quick and friendly love coming her all the time
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July 2023 by Erin Kimball
Staff here was absolutely incredible. They updated me through everything and were very quick! Trustworthy staff. Defintely come here for all your auto needs!
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July 2023 by Jordana Hudson
Nick, Stefan, and Savon were awesome people. They got us in and out in a flash. Very humorous and made the brief wait enjoyable. If you're looking for a great place to get your car repaired or a quick inspection/oil change this is your go to place.
