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February 2024 by CEL Ventures
Being a US Army veteran I enjoyed seeing my local Lowes honoring our armed forces with a display of each branch flag. Too bad they left out the OIRIGINAL armed force. The mighty US Army!! Just a disappointed observation
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February 2024 by Gregory Jones
Greatest always great with great assistance. Had everything I needed. Really helpful.
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February 2024 by Jason Nelson
No carts and the loader Jonathan sits on his phone all day not lifting a finger. The loader Steven always willing to help , cleans up and always walking around asking people if he can assist has been missed lately
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January 2024 by Kameron White
Just needed some simple wooden blocks to life a bed, ended up meeting a very helpful employee named Joshua. A kind and funny man who helped us find what we needed and cut it for us without a fuss, good experience.
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January 2024 by Sirish Mahavadi
Never a disappointment
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January 2024 by Larry Calvandar
No one wants to help and when you ask they act annoyed
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January 2024 by Matt Holt
I hate Kobalt warranty, you have to go into the store and exchange… which always turns into a whole thing. This store makes it better. Good people that try to take care of you.Thanks to Alma, Melanie, Jeff, and Wes for making this right.
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December 2023 by Landon Mitchell
Awesome place ?
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December 2023 by Roberto Esparza
Shopping carts filled with materials on aisles, I had to move 9 damage drywall sheets myself, just so I could get to a good sheet, out in covered parking by the entrance there were 2 wood pallets right by my front tire that I could see until I was already driving on them.
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December 2023 by A R M Reddy IFS
Outstanding
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December 2023 by Matt Baskett
Better finish your home improvement project within 90 days, otherwise you can't return any unused items, even if you still have the original receipt.This is a terrible return policy, especially in today's contractor climate where many of them are scheduling 60-90 days in advance.I try to support brick and mortar businesses, but if they are going to start giving up on supporting their customers after 90 days, then what's the point.Extend your return policy out to 365 days just like you do for people who also use the Lowe's store card. One shouldn't have to play the financial allegiance game just to receive equal treatment.
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November 2023 by Summer Armistead
Last night (a few minutes befire closing), we were helped by Ramon near the tile department. He was simply amazing. In a matter of minutes, he gave us beautiful ideas for a bathroom remodel that we have been struggling to make decisions about. I went back in today to get some additional items and saw him helping so many people. His friendly, helpful demeanor is so refreshing, and his knowledge of color/design truly saved my sanity. Thank you!
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November 2023 by Alice Johnson
Ordered a dishwasher on 10/15, that was in stock, for installation and was assured that I would have a phone call within 48 hours to schedule install. It took three phone calls on my part to get the install scheduled for 10/23. On day of installation, I received a phone call that the dishwasher could not be located and the installation would need to be rescheduled with a call promised within 48 hours (by Wednesday) as to when that would be. Completely unacceptable! I am cancelling this ordered. Installation team / contract needs to be replaced!
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November 2023 by kristina hoyes
I have no idea what I'm doing tools-wise. I'm trying to build something and I just knew I needed a band saw, no idea what a band saw was. Lena in the tools section was so friendly, we had a good laugh about it. She showed me exactly what I needed, found exactly what I was looking for. Thanks!
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November 2023 by Sam Iam
I’ve been a Lowes CC holder for several years. I am always amazed at the disrespect many of the Flower Mound location associates exhibit to individuals they presume don’t know anything about home improvement and or have no clue what they are needing. Which most of the time, I do know what I need. Although, I may need help finding it in the store. Also, again, many of the associates assume everyone who has served in the US Armed Services wants to be put on blast! Asking, “Military of MyLowes?” Then, there’s the issue that comes after that, “Do you have a military photo ID?” If you are military, they want to make darn sure you’re not lying for their 10% discount. My spouse turned in his Military ID! Learn what that means! Furthermore, I’ve said to heck with the discount! It’s just not worth the hassle. They almost act robotic in their “customer care” and check out practices. Not to mention the ‘self-check’ out “options” as opposed to actually encountering a real person at a register. Not all Lowes locations are like this specific location. And, why I have stayed a Lowes CC holder. The Flower Mound location could be and ought to be managed better than what I and my family have experienced over the years. It’s gotten to the point, I’m seriously considering to switch to the other big box home improvement store.
