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October 2023 by Albert Wiersch
Went there for a return for something I bought online. No problem. Easy peasy.
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August 2023 by Shelby Duncan
Went in to get Lancome make up and tested several shades no my skin. There was a lady sitting at one of the stations using an iPad. I looked around for someone to help me and found a nice lady in the sunglasses department. When I asked her for help she pointed at the lady in the make up department on her iPad. I said , you we're sitting there the whole time? She said yes, I was taking a test. I was speechless and just left.
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August 2023 by Kierstin Dawes
30 return policy, not even store credit 1 day after. Back to Amazon I go.
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June 2023 by LaShonda McAdams
My family has been shopping this location ever since the Denton Macys closed. Today my mother and I were assisted by the sweetest young lady named Kelsey. I really appreciate her customer service, she was beyond exceptional. We will definitely return to purchase more fragrances.
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May 2023 by myrna javier
I'm glad to have a Market by Macy's close by with many great deals. This is in Highland Village.
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May 2023 by Deb Shoemake
Rosa in cosmetics is the "REAL DEAL"! They don't make sales people like this anymore! Customer service deluxe! She was above and beyond accommodating! Thank you Rosa!!!! I will be back! - Deb.
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May 2023 by Amanda Cornell
Absolutely love this location! The staff is very friendly and knowledgeable. It’s very clean and organized
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March 2023 by S S
The customer service team in this store is outstanding. Each person who I encountered was very helpful and pleasant!
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February 2023 by Marsha Lindsey
Employee was very attentive and helped me find exactly what I wanted. The store is very bright, clean and inviting. Just a smaller footprint of what I remember as a macy store. But will be going back.
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January 2023 by Kate l
Slow and unfriendly no greeting at checkout and after checkout, didn’t know I was good to go ?Comon, you’re in the service industry Please say Hi and Bye at least!
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January 2023 by Dog Mama
I still miss the Stienmart store that was at this location, but the staff was pleasant and helpful. Lots of trendy clothing, shoes & fragrances.
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December 2022 by Diane Nicholas
Rylee Who works in the cosmetic department is absolutely amazing!! She is so kind and helpful!! If you ever want a makeover, I would run to her because she is the best and I wanted to recognize her for being an incredible employee.
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December 2022 by Gina Cassidy
Bought Franco mints as our usual family tradition since childhood. They had a whitish coating and tasted waxy and old. Been eating them since I was a child and definitely not the same!. Clerk totally discounted off color and even tasted it and said they tasted fine! Done with Macy’s! Seriously I’m going to give that as a gift looking white and old???
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December 2022 by Layla J.
Absolutely loved my experience! Service was 10/10 can't wait to tell all my friends to come.
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November 2022 by Neha Sharma
I went to Macy's Flower mound location to return few items which were getting complicated. I really appreciate Rosa & Tracy to help me out and make sure that my items are returned smoothly.Thanks Rosa & Tracy. you both are awesome.