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March 2024 by Lesley George
Horrible experience. I hope we don't have to go back here again. The person performing the exam didn’t introduce herself or even speak - just held out her hand for me to hand her a piece of paper. She wasn’t wearing scrubs or anything that looked professional - looked like clothes in which to lounge about the house. The entire appointment she didn’t tell us who she was. When she signed the final paperwork, she didn’t even put her title, for which I had to ask. The only reason why I’m giving an additional star is because she tried to connect with my child.
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March 2024 by Cameron Clark
Horrible!! I asked when I went there at CVS at 1100 Flower mound rd in Flower mound if all I was going to owe was my $15 office visit copay . I asked twice , I filled out insurance info before I went , then asked Dr and nurse practitioner and nurse if all I would owe was $15 copay , before visit and during !! Neither one said I would owe $33 for strep test , on top of $15 copay ????? Very DISHONEST!!! I will be filling out multiple reviews about this lying CVS minute clinic for the next month . I just got $33 bill for strep test !!! Dishonesty is unacceptable!!!
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January 2024 by Sim S
They take too long.. even after the testing which took 15 mins... it took too long to see the "practitioner"... they also wouldn't give u the result and I didn't care for the visit anyways... wish I had never gone
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October 2023 by Dallas Reid
I was seated 20 feet away in the Pharmacy section and had been checked in an waiting for 15 minutes. My appointment was canceled because nobody bothered to check the other waiting area. Terrible to nonexistent service on a day you really need it.
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August 2023 by Mike Wills
Worst experience two days in a row they don't care about you here
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April 2023 by Travis Rhoads
Why is it even an option online to ask them for a blood draw if a nurse and a doctor cannot draw blood? What a waste of time.
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April 2023 by T M.
Why is it even an option online to ask them for a blood draw if a nurse and a doctor cannot draw blood? What a waste of time.
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April 2023 by Emily Hemontolor
I went to the Minute Clinic at the Flower Mound location today, and it was truly the worst experience I’ve ever had at a doctors office. There was no doctor, I was only seen by a NP, and the entire time she was trying to convince me that my symptoms (nausea, light headed, body aches) were psychological and that I just need to workout more. She spent the majority of my time in the office questioning me about how often/long I workout and attempting to fix my depression, after I had already told her that I’m on medication and seeing a therapist. She said “if I did a depression screening on you, would it be good or bad?”, and then tried to tell me that I just need to talk to people more. She felt that this was all crucial in helping me figure out why I was having body aches, nausea, and light headedness. I told her that I really thought that I may have Mono based on my symptoms, so I wanted to be tested for that. And she said “Well I wish you would’ve told me that earlier, that would’ve made this a lot easier”. I tested negative so she then tried to prescribe me different pain medications, which all interacted with other medications I already take, so she ended up prescribing me Ibuprofen. It was the biggest waste of money and time, and I would not recommend ever going to this location.
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March 2023 by Emily Chamberlain
I went to the Minute Clinic at the Flower Mound location today, and it was truly the worst experience I’ve ever had at a doctors office. There was no doctor, I was only seen by a NP, and the entire time she was trying to convince me that my symptoms (nausea, light headed, body aches) were psychological and that I just need to workout more. She spent the majority of my time in the office questioning me about how often/long I workout and attempting to fix my depression, after I had already told her that I’m on medication and seeing a therapist. She said “if I did a depression screening on you, would it be good or bad?”, and then tried to tell me that I just need to talk to people more. She felt that this was all crucial in helping me figure out why I was having body aches, nausea, and light headedness. I told her that I really thought that I may have Mono based on my symptoms, so I wanted to be tested for that. And she said “Well I wish you would’ve told me that earlier, that would’ve made this a lot easier”. I tested negative so she then tried to prescribe me different pain medications, which all interacted with other medications I already take, so she ended up prescribing me Ibuprofen. It was the biggest waste of money and time, and I would not recommend ever going to this location.
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January 2023 by F R.
Not worth the time money aggravation. They are poor with actually helping. I m now reding other reviews of misdiagnoses. My experience ws they couldn't help at all. You will anyway need a second opinion and it's better to spend your resources doing that then going here. The pharmacist at the cvs are more helpful. They also misinform re costs and payment due. If they send u a bill it's hard to contact to fix and quickly sent to collection. So be mindful when they tell you what to pay at the location they maybe wrong and u may be charged more.
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January 2023 by Sunny Ebisuya
My mom had to be seen urgently, no other place would see her or take her insurance. The amazing women here were able to see her (even though they were fully booked) and treat her. She is recovering thanks to this clinic.
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December 2022 by Abigail Akwei
Do not go get your Tb skin screening done at this location. I promise you they will misread your test results and give you a false positive. Very incompetent, ended up going to an urgent care and the doctor told me there’s nothing positive about the skin test, and not to go there again. Make sure you go to a real clinic or much better get a Tb Quantiferon test done at a lab. Awful experience with this minuteclinic. Save yourself some time!
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July 2022 by Maureen H.
My husband and I both had appts here today. Easy online appointmemts, easy check in! Very nice nurse, and PA! Highly recommend!!!
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May 2022 by boris chong
Made an appointment at 11:30 and wasn’t seen till 1:00 and then they went on their lunch break. Don’t ever come here. This place is a waste of time just go to your local urgent care.
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April 2022 by krishna lal
Horrible experience with NP joseph. Would never come here for sick visit again.