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February 2024 by Steve McLeod
The folks here are so knowledgeable. I came in to check out the prices for Marine Starting and Deep Cycle batteries. I had questions about AGM batteries as far as charging, and the fellow there knew all about them. I go here exclusively for my auto cleaning supplies. Always satisfied with the selection, service, and the general atmosphere of the store. Pleasant place to be if you're a car guy or a boat guy like myself.
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January 2024 by Burger Review Dude
Very nice people.
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November 2023 by Joshua Zambili
HORRIBLE ESTABLISHMENT. STORE MANAGER WAS RACIST AND WAS NO HELP. Crazy that it’s 2023 and we still have to deal with these issues today. I advise no one to go to this location, by all means go anywhere else unless you have a legal team and you’re ready to sue. This establishment is an embarrassment of a company, interrogating me just for a return. As soon as the weekend past, I’m calling corporate immediately. For a store manager to belittle someone who knows nothing about cars, is highly inappropriate. Horrible customer service, I’ve already filed my complaint with corporate. WILL NEVER SHOP HERE AGAIN.
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November 2023 by Brian Rabe
They had the parts that we needed. There was enough staff on hand to help us in a timely manner. Employees were friendly and helpful.
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September 2023 by Tami Ryter
After shopping here since 2006, I just had my first bad experience. I purchased a mower battery in April. It’s now September of the same year and the battery has gone bad. Since the warranty was only good for three months, O’Reilly would make no accommodation for selling a bad product. I understand that the warranty is only for three months but when you sell a bad product, there should be some accommodations made.After making this post, O’Reilly corporate reached out to me and offered one-third of the battery’s original value. I declined. A product that should have lasted three years and instead lasted 5 months should be unacceptable to any seller. Sadly, another example of corporations not standing by substandard products.
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September 2023 by J Mitch
Spoke w Don who took the time to help me w a few things I needed. He went above and beyond. Thank you for such Awesome! Customer Service
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September 2023 by S & C
I ordered a brake caliper online for my 2018 f-150 and when it showed up it didn’t match so I took it back to the store. And explained my problem the young lady who was helping me suggested a 2017 caliper. As she knew that if mine was a early build they still using old model parts till they runout. And it worked.. still had to take truck to ford for a brake computer reboot. ??this oreilly is alway my first call
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August 2023 by Jeremy W.
I was blissfully unaware some businesses still operate out of the stone age. They don't accept returns - even on unopened products purchased 24 hours prior - unless you have a phone number on record with them or a receipt. They don't even accept the card you used to purchase the items, like every other business on the planet. Ridiculous.
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July 2023 by L C
I’m so thankful for Brett! He helped me with replacing the battery in my key fob and then he was super sweet & helped with a taillight issue…All while standing in our intense Texas heat. I appreciated his kindness and positive attitude. Thank you, Brett!
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July 2023 by Jeri Walstad
Alex was so helpful! We are traveling across country and noticed last night our headlight bulb was out on 2011 Equinox. Not only did they have it in stock but Alex had tools and knowhow to change it out for us in 5 minutes!Recommend highly for friendly experienced and helpful staff. Thanks again Alex for the very best service.
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July 2023 by Michael Sites
Eric the "store manager" sold me the wrong parts. I asked him to run the engine code from the VIN he looked at me weird and said "there's no way for me to do that" but pulled up 2 parts I figured what the heck one of them has to be right , so I bought both in the hopes one was right and I could return the other. Neither part was correct. I called to enlighten him on the issue and his response was " I've done this for 4 years I know how to do my job." So i said Well buddy I have my ASE and IFPS certs and have run full service shops. He proceeded to hang up on me. 1st and last time I'll go there. But the day wasn't a complete loss . Went to another orielys and guess what they ran the engine code and got me the right parts!!!! Don't let your ego keep you from learning something eric .
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May 2023 by Ed Higgins
I've been a loyal customer of this O'Reilly Auto Parts store for many years. The team is great: all car enthusiasts themselves, like friends, and very knowledgeable and helpful. Because of this, I buy all my car parts here versus anywhere else. Thank you!!!
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April 2023 by Chris Villanueva
Quick and welcoming service...always friendly and willing to help.
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March 2023 by Havilah Anderson
We went to O'Reilly because they were the next cheapest place to find a lawnmower battery. Walmart was out in the 3 closest towns and the employees there were very friendly and willing to help. They took our old battery and found us the one we needed right away and made sure we had everything else we needed. I would definitely recommend them. They are super helpful and help until the job is done.
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March 2023 by Chris W.
Helpful staff been coming here for years l, if they don't have what I need they generally get it ordered really quick, thank you!
