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November 2025 by Toria Wysner
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October 2025 by Valeria Galvan
The staff is always sooooo friendly. They're always so kind and helpful even when they are busy and have lots of customers. I think people forget their just a bunch of teens we have all been there... LOVE PLATOS
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October 2025 by Tiffany Fox
I definitely should have read the reviews before I went into this place. I brought in clothing and shoes in like new condition and they rejected everything saying they were not in style or too worn to be purchased except for they had the exact same style skirts that I brought in from hot topic. In less than 10 minutes they informed me that they were not going to purchase any of my items. I think they were being lazy and didnât want to do their job. Thereâs no way with the amount of stuff that I brought in, the condition, the brand and the styles but they were not interested in one Single thing. In only 10 minutes that they notified me that they didnât want anything that I had. Iâm not upset theyâre not buying anything. I am 100% certain they were too lazy to even evaluate my items as my totes were returned in the same order I dropped them off. How do you sort through clothes and put them back in exactly how they dropped them off?? Itâs not possible lol.
I will not ever visit this location again and I do not recommend this location to anyone in the area. I recommend you do research and find a different Platoâs closet or somewhere else to sell your things.
The owner of this location should really look into their employees
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October 2025 by Destiny Alexander
they had some cute things but they over price their items here compared to other locations and there werenât any clearance items at all which iâm not used to. the girls that were working today in the front were so rude. didnât acknowledge me when i walked in like other locations. they were gossiping and ignoring everyone unless they asked for help. i stood waiting for someone to unlock a fitting room for me and was ignored. the girl that checked me out was rude as well and basically threw my bag at me, didnât wish me a good day or anything, just threw my bag at me and directed her attention to someone behind me. nasty vibe here. i prefer the denton location.
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October 2025 by Gage Hendrikson
The people here are so nice. A sweet brown girl with a peircing asked if she may put my items on hold when my arms were full of clothes. It was so hard to hold them with my arthritis in my writs. It hurts. any way she was a great help and i will definatley be retruning to this store again because of the nice customer service.
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October 2025 by Stacy Galyon
1st time there. Great selection, we found what we were looking for and more!
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September 2025 by Richard Jones
Poor attitudes from staff
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September 2025 by Jenifer Calhoun
This place is nonsense! Iâve taken brand new clothes there, shoes, sandals and theyâve given it ight back. I took brand new clothes, half with the tags on and the girl said âdue to some stains.â How can they have stains if theyâve literally never been worn? Ridiculous! This happens every single time I go there. Iâm not sure what their protocol is but itâs certainly not buying clothes.
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September 2025 by AL R
Awful. Racks are barely shop-able. You canât pull one hanger off without dragging five raggedy other outfits with you.
They take way too long to assess a buy, and then they WILDLY low ball you. I could not buy two pairs of clearance resale pants in return for the large amount of items I brought in.
Additionally, I brought my items neatly folded and organized. After removing what they wanted, they chunked the rest back in the bag like it was trash. I now have to launder all of it again to take it to another resale store. Iâve never had a store treat my stuff like trash, whether they wanted it or not.
Additionally, the buyer was rude after lowballing me and mistreating my property. Major waste of time, major rip off; just go to uptown cheapskate. At least their store is clean enough to shop in.
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September 2025 by Jr Collado
Excellent place to sell your unwanted clothes sneakers and handbags. Quick service 25min wait at max unless they're very busy.
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August 2025 by Rodney Murphy
Good prices
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August 2025 by Jalisha Humphrey
Staff is alway so friendly and having really good deals!
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July 2025 by Morgan Guffey
Terrible
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July 2025 by Erika Young
DO NOT SELL HERE they only took a tenth of my 2 baskets and took forever also they did not take any of my new items with tags still on them please go elsewhere do not give them business
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May 2025 by Heather Thomas
Iâm incredibly disappointed with the way my friend was treated at this location. She arrived just 4 minutes after the buy counter closedâafter helping me with my 2-year-old daughter âand was told they wouldnât pay her for the clothes she had dropped off earlier that day. Instead, they kept the items without compensation. This feels extremely unfair, especially considering how close she was to the cutoff and the fact that she was delayed for a good reason. A little understanding and flexibility would go a long way. This company obviously doesnât value mothers and just wants to compensate off others. Ironic. We won't be returning and will be sharing this experience with others!