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November 2023 by Fernando Camargo
Kenny didn't want my business pushed to another location. Kenny didn't let me explain that I don't mind waiting because of the convenience. Very unprofessional.
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November 2023 by Matt Walker
They did a fantastic job with our Pacifica despite parts shortages and other delays outside their control. Quality of the repairs so top notch and they regularly communicated updates.
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October 2023 by Christina
I was pleasantly surprised at how quickly I was able to get an appointment made to replace my window after a freak accident that shattered it during my trip back home from the Houston area. I called late afternoon to see if I could make an appointment and this place got me in first thing the next morning. So literally not even 24 hours after my window was broken, it was restored. It wasn’t a bad price either and the tech even came to my home to take care of it. I’m pleased with the speedy, excellent service I received and will keep this place in mind for any future repairs!Service: Auto glass repair
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October 2023 by Summer Liu
After relating they cleaned my car like sparklingly. Good job~
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September 2023 by Jason Cohn
Kenny and his entire team are first class! My wife's bumper was fixed and looks brand new. My wife didn't tell me she had a couple scratches on the driver's side before I took it in. Nevertheless, Kenny fixed with some compound in 106 degree heat. If that's not service, I don't know what is. Five stars!Service: Body & Trim
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September 2023 by Antonio Juarez
Take your car here! The staff was super friendly. They kept me constantly updated. They did a great job restoring my vehicle. Absolutely recommend Gerber!
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August 2023 by Jason C.
Kenny and his entire team are first class! My wife's bumper was fixed and looks brand new. My wife didn't tell me she had a couple scratches on the driver's side before I took it in. Nevertheless, Kenny fixed with some compound in 106 degree heat. If that's not service, I don't know what is.
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June 2023 by M
I have never ever until now experienced this speedy and prompt service.We got the appointment, put the car with them and boom we got back out car within two weeks.Isn’t that amazing!!Dealt with Kings and Calibers and who not in past. But no one has ever been this prompt and quick.I was bit skeptic before going this place but I think there is no reason of doubt.Good people and prompt service!!!Can give more stars if possible ????
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June 2023 by KC Baxter
I cannot recommend this place enough. They went above and beyond in every way and made the whole experience so easy and convenient. Aside from the phenomenal customer service, my car looks amazing. This is where you need to go!Service: Body & Trim
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June 2023 by Steve Belken (Carte Blanche Moving)
We took our 2020 truck in to be repaired after having someone run into the side of the front. It was clear it had front end damage front the collision but only minor body work. They said they were qualified to make the repairs. They came back with initial estimates (to be paid by insurance company) so we authorized the job to be done.Within a couple of weeks they called and said the job was complete and truck was ready to go. We came by to pick it up and noticed that the driver side wheel was pushed in under wheel well and passenger side front tire was extending out of the other side wheel well. Kenny told us that some other company they had repair it was responsible, but I let him know that Gerber was the one I brought it to and needed them to take care of it. So the truck was left at Just Tires to determine damage. Not sure why they would be qualified but their call.A week or so later they called to let us know everything was fixed and the truck was ready to go. We came to pick It up and noticed the tires were still a little different even though somewhat improved. We drove the truck home and the steering was totally messed up, hard to turn, locked up when turning and what I consider to be in a dangerous condition. Kenny did not even do any quality control to determine if it was really fixed or not. We brought the truck back and told them we needed it to be back in a condition that was close to original and we would not accept it in current condition. Kenny again blamed in on another company (Fifth Gear Automotive) but as before I let him know that was irrelevant to me because they are who is responsible and who are receiving the insurance checks. So I left it again.A couple of weeks later and with communication stopping from Kenny I called back and asked if the steering had been fixed. He said it was and was ready to be picked up. We came to pick it up and the steering is still sticking and dangerous to drive. I guess they don't take responsibility for that and I assume Fifth Gear Automative wasn't the right company to send it to.Out of frustration and realizing Kenny doesn't really care about the quality or giving us something in dangerous driving condition we took it and drove it home. It is still sticking and swerving on the road. We took it to another shop to see if they could do another alignment and they let us know in the condition it was in they couldn't even align it.Now we decided to do everything on our own and will find a qualified repair shop to handle it.Problem they gave us twice a car that was in dangerous driving condition, Kenny has a horrible attitude now that he has his easy money and really could care less.We for sure would never recommend this repair shop as we live in Flower Mound and thought we would give them a shot but will definitely pass it on to everyone we know.Services: Steering & suspension repair
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May 2023 by Steve Belken (Knock Knock Home Buyers)
We took our 2020 truck in to be repaired after having someone run into the side of the front. It was clear it had front end damage front the collision but only minor body work. They said they were qualified to make the repairs. They came back with initial estimates (to be paid by insurance company) so we authorized the job to be done.Within a couple of weeks they called and said the job was complete and truck was ready to go. We came by to pick it up and noticed that the driver side wheel was pushed in under wheel well and passenger side front tire was extending out of the other side wheel well. Kenny told us that some other company they had repair it was responsible, but I let him know that Gerber was the one I brought it to and needed them to take care of it. So the truck was left at Just Tires to determine damage. Not sure why they would be qualified but their call.A week or so later they called to let us know everything was fixed and the truck was ready to go. We came to pick It up and noticed the tires were still a little different even though somewhat improved. We drove the truck home and the steering was totally messed up, hard to turn, locked up when turning and what I consider to be in a dangerous condition. Kenny did not even do any quality control to determine if it was really fixed or not. We brought the truck back and told them we needed it to be back in a condition that was close to original and we would not accept it in current condition. Kenny again blamed in on another company (Fifth Gear Automotive) but as before I let him know that was irrelevant to me because they are who is responsible and who are receiving the insurance checks. So I left it again.A couple of weeks later and with communication stopping from Kenny I called back and asked if the steering had been fixed. He said it was and was ready to be picked up. We came to pick it up and the steering is still sticking and dangerous to drive. I guess they don't take responsibility for that and I assume Fifth Gear Automative wasn't the right company to send it to.Out of frustration and realizing Kenny doesn't really care about the quality or giving us something in dangerous driving condition we took it and drove it home. It is still sticking and swerving on the road. We took it to another shop to see if they could do another alignment and they let us know in the condition it was in they couldn't even align it.Now we decided to do everything on our own and will find a qualified repair shop to handle it.Problem they gave us twice a car that was in dangerous driving condition, Kenny has a horrible attitude now that he has his easy money and really could care less.We for sure would never recommend this repair shop as we live in Flower Mound and thought we would give them a shot but will definitely pass it on to everyone we know.Services: Steering & suspension repair
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May 2023 by Steve B.
We took our 2020 truck in to be repaired after having someone run into the side of the front. It was clear it had front end damage from the collision but only minor body work (the other car was totaled). They said they were qualified to make such repairs. They came back with initial estimates (to be paid by insurance company) so we authorized the job to be done. Within a couple of weeks they called and said the job was complete and truck was ready to go. We came by to pick it up and noticed that the driver side wheel was pushed in under wheel well and passenger side front tire was extending out of the other side wheel well. Kenny told us that some other company they had repair it was responsible, but I let him know that Gerber was the one I brought it to and needed them to take care of it. So the truck was left at Just Tires to determine damage. Not sure why they would be qualified but their call. A week or so later they called to let us know everything was fixed and the truck was ready to go. We came to pick It up and noticed the tires were still a little different even though somewhat improved. We drove the truck home and the steering was totally messed up, hard to turn, locked up when turning and what I consider to be in a dangerous condition. Kenny did not even do any quality control to determine if it was really fixed or not. We brought the truck back and told them we needed it to be back in a condition that was close to original and we would not accept it in current condition. Kenny again blamed in on another company (Fifth Gear Automotive) but as before I let him know that was irrelevant to me because they are who is responsible and the ones that are receiving the insurance checks. So I left it again.A couple of weeks later and with communication stopping from Kenny I called back and asked if the steering had been fixed. He said it was and was ready to be picked up. We came to pick it up and the steering is still sticking and dangerous to drive. I guess they don't take responsibility for that and I assume Fifth Gear Automative wasn't the right company to send it to.Out of frustration and realizing Kenny doesn't really care about the quality of their work or giving us something in dangerous driving condition we took it and drove it home. It is still sticking and swerving on the road. We took it to another shop to see if they could do another alignment and they let us know in the condition it was in they couldn't even align it. Now we decided to do everything on our own and will find a qualified repair shop to handle it. Problem they gave us twice a car that was clearly not fixed, was in dangerous driving condition. Kenny has a horrible attitude now that he has his easy money and really could care less and told me I needed to take it somewhere else and talk with my insurance company. We for sure would never recommend this repair shop as we live in Flower Mound and thought we would give them a shot but will definitely pass it on to everyone we know.
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April 2023 by krista rice
I loved the efficiency with dropping my car off and picking it up. The regular, informative, updates were very welcomed. The car looks great!!
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January 2023 by Alberto Bravo
Lane and the team were awesome! My Rogue looks fantastic and they even completed the work a week early!
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December 2022 by Chad Sexton
Excellent work. Excellent customer service. Timely repair. Only have good things to say! We’ll be back (but hopefully not very often ?).
