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August 2023 by Reagan W.
Staff inside is very kind and helped me break down some larger bills for smaller bills. Never too busy.
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March 2023 by Shaji Thekkiniath
I had very bad experience in this branch especially one associates in lobby I think his name is Jackson. I approach for resolve my online banking issues. They have no respect their customers
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November 2022 by Anhya Campbell
Worst experience I’ve ever had. Withdrew money out of my account and it was the incorrect amount. Refused to refund me for the money missing closed my account.
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June 2022 by Big Mike
I work for someone who just made this account for this bank. Not a fan. They do not seem to want to help like most small banks.My other store who is with them. Went to get money from them. They only had 3500 in the whole bank.Who has a bank with no money in it???????Stay away. DATCU is who I bank with. Much better customer Service oriented.
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May 2022 by Murray Stacy
Honestly, I was not looking forward to visiting this bank based on all the poor reviews. HOWEVER, my experience was really good. Like most banks at the moment, they have a scaled-down staff. But I was promptly and courteously greeted when I walked into the bank. And even though my account is based at a Louisiana branch of Regions, they were more than happy to help me with my issue. Tyler Hale (the Branch Manager) was super nice and competent. I would not hesitate to return to this bank, nor would I hesitate to recommend it.
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August 2021 by Pamela McNames
This is one of the worst ? banks. Have them 500.00 to open new account on June 28Closed account on July 9 for no apparent reasonWhen I called customer service on July 12 they said" they have the right to do that. Dealt with Wells Fargo for over 30 yearsNever had a problem like that. No wonder they have no business. Still never received my 500.00 on July 29 after Tyler Helm bank manager said.It would be at my residence by 5 pm. If a bank is keeping my money how many others are they keeping. Basically I have lost my money and Regions fill they have done nothing wrong. Hopefully I can get some results from BBB and lawsuit
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August 2021 by charotte salkeld
This bank has no clue. I have talked to 6 different people both in branch and on phone to corporate and have received 6 different answers. I have been trying to close a secured line of credit for 3 weeks and still don’t have my funds. NO ONE at this bank seems to be knowledgeable of there so called banking system. Still refusing to release my funds even though I’ve done what the run around has told me to do. Run don’t walk away from this bank
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August 2021 by Suzanne Davies Phillps
Very disorganized branch experience. The worst part was that I left documents for them to fax per instructions received in a letter from Regions fraud claims. One month later I called Regions Customer Protections to follow up and learned that the documents were never received through any of their relevant systems. I don’t know what happened but I have little expectation that this branch was blameless in the fall-through.
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July 2021 by Charlotte S.
Only give a 1 star because 0 is no an option. They still have no idea what the world is going on. Closed a secured line of credit and they won't release my funds. Call and the say go in branch. Go in branch and they say call. This has been going on for weeks
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April 2021 by Editshi sanchez
Drive-thru staff needs more training I did some payments and I didn’t get my receipt. I miss Ajay and Matt.
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March 2021 by Jeannie Rodrigues
With the exception of one employee who is very friendly, there have been several changes over the last 2.5 years. The hours are inconvenient for people who work, they close without any notice, the ATM doesn't take deposits half the time and they omit information when setting up loans or accounts for you. The branches are also far apart which can be a problem. Responses to questions are slow-if ever and the main banking number is automated with endless wait times. Not a good bank to use in general.
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January 2021 by Jeannie Roderick
With the exception of one employee who is very friendly, there have been several changes over the last 2.5 years. The hours are inconvenient for people who work, they close without any notice, the ATM doesn't take deposits half the time and they omit information when setting up loans or accounts for you. The branches are also far apart which can be a problem. Responses to questions are slow-if ever and the main banking number is automated with endless wait times. Not a good bank to use in general.
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December 2020 by matthew gonzalez
Opened an account because I kept getting $400 coupon offers to swipe a debit card 10 times. Took 2 weeks to get the debit card, used it 10 times...waited 90 days to be told I didn't complete the requirements within 30 days of account opening. I guess I trusted the institution and didn't read the fine print. Their inflexibility is what is frustrating. Ultimately, their loss.
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December 2020 by New Era MedSolutions
Horrible Customer Service. I called in about some transactions with Customer Service and the Branch. The branch is horrible they specific are taking NSF fees and posting transactions incorrectly. I will be moving bank only because of the unprofessional Branch personnel Jennifer got nasty with me after I was speaking with her and a nice tone and she turn rude and raising her voice. Not worth banking with if they are going to be unprofessional.
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October 2020 by Yesenia M.
Don't do business with this bank!! Regions bank financed our car a few years ago. They lost a $2,000 payment we made. They didn't allow us to have online banking because we wouldn't open a checking account with them. I was forced to drive to nearby towns to make the car payments. It was either that or pay by mail. Thank God I paid at the bank because I was able to have proof of my payment. After they harassed us for non payment we emailed them a copy of our receipts and just like that the calls ended. I never got a call back or a response to my email to find out what happened to my money in the first place. I couldn't wait to pay them off and be done with them. After that experience I laughed every time the teller would ask me to open an account with them. This place is shady shady shady.