-
November 2023 by Maresha Eason
Jenny was awesome
-
November 2023 by Wendy Maskell
I used this shop for 2 years with NO problem.Then I mistakenly called them, when I was out of town because I thought they had charged my card.I found out the charged was actually a smokehouse brisket restaurant we had been too.I called them and profusely apologized about my mistake. Six months later, I go and buy some more gummies and I have noticed the plastic containers seem like there’s less than the advertised 30 gummies. I go buy some today this time I count them.There are 20 gummies, ten less than there are supposed to be.I called the store and I tell Jeanne, whom I had just spoken to about my suspicions. I tell her there are only twenty and sweet as pie tells me she will call the manager. I waited and called her back and her tone was 180.She said they knew who I was after the CC incident and she spoke tothe manager and they knew what I was up too!I said are you accusing me of stealing? There is a thief somewhere and I get blamed.
-
November 2023 by Wendy M.
I used this shop for 2 years with NO problem. Then I mistakenly called them, when I was out of town because I thought they had charged my card when I was away. I found out that the charge was actually from a smokehouse brisket restaurant where I was. My credit card said smokehouse and I called them and when I found out it wasn't Smokers Haven I called the store and Profusely apologized. Moving forward six months,I went and bought some more product and I have noticed the recently that the jars it seemed had less than advertised, so this time I counted them and I was 10 gummy's short.I called the store and Jeanne said she would call the manager. I waited and called back, her tone had changed 180 and she said she new about what happened with me accusing them of charging my card and said they new what I was up too! Accusing me of stealing!! I have never ever have been treated like a crook.STAY AWAy from his shops in FM,Highland Village and Grapevine. There are plenty of honest store owners and the crappy ones need to go out of business !
-
August 2023 by Blake Veron
I have been going to this specific smoke shop for the past 2 and a half years. And when I say I’ve never seen a more informative and helpful staff in the flower mound area. The employees at this location are not only personable but very considerate. And a personal example is while searching for a new cartridge for my battery I was overwhelmed by the variety of options of cartridges. And luckily a staff member named Jenny noticed my confusion and kindly offered her assistance. But almost every time I walk in those doors the staff will listen patiently to my preferences and dislikes. They take the time to explain each feature/description and benefits, of their available products. Thanks to their personalized advice, I ended up selecting a cartridge that perfectly suited my preferences, and I've been thrilled with its performance ever since. They really are the best in town!
-
July 2023 by Giana Joplin
They’re always very helpful - Jenny helped us
-
May 2023 by Britton Fetter
All I can say is this place was worth the drive. Andrew was extremely helpful and a pleasure to chat with. I will call ahead to make sure he’s working next time I come back. I’ve already recommended this location to several people and writing this review before even leaving the parking lot :)
-
April 2023 by Austin Prochaska
Jenny was a great professional today helping correct an issue I had with a purchase.
-
March 2023 by Jeannette B.
Love this shop! It's clean and loaded with great selection of glass and hemp products! We r in love with the Ganjika gummies! The staff is so helpful and knowledgeable. I learn something new every time I come into Smoker's Heaven.
-
March 2023 by Brett Daniel
Always a good experience visiting this store
-
March 2023 by Jonathan B.
Shop here if you wanna be up-soled, buy overpriced anything or just be lied to about what your getting. Here's some help for cheapest vapes in the area go to smoke n peace, for cheapest water pipes and accessories go to smoke one, and for unique and cheap varieties go to zebra head house of glass you'll have way better options for cheaper and with a much nicer employee base and store environment!
-
February 2023 by Robert Knowe
Huge selection! If you're looking for a rockin' body high, try the THC gummies!
-
December 2022 by Melanie Daniel
This place is the best ✌?Thanks for all you do
-
December 2022 by zack nara
Andrew gave an awesome recommendation! Would recommend 10/10!
-
December 2022 by Chris L
Very nice, genuine people work here. They are very friendly and responsive. They are even open real late.
-
December 2022 by Mack Duffy
Nice clean store! Thank you for time Andrew. Very knowledgeable
