-
October 2025 by kevin peterson
We love shopping here. Great values especially using the app.
-
October 2025 by Mark Pascavis
Stores is clean and they carry items that some of the other stores do not. Staff is always friendly and helpful if needed.
-
October 2025 by Heather McMullen
Nice store but very often out of products. Switching to Kroger.
-
September 2025 by Smile All language
Very kind
-
September 2025 by Homer Jill
The only reason I shop here is bc I have to - it's closest to my workt.
My last 3 visits in this store, pricing is incorrect.
This causes chaos at checkout.
I loathe having to shop here.
🤮🤮🤮🤮🤮
-
September 2025 by Gus Rojo
Neighborhood grocery store that gets most things right.
Everything works - aisles are stocked, staff is friendly, checkout doesn’t make you question your life choices. Classic grocery store execution without the drama.
Here’s the problem: produce section looks like it’s been through a war zone. Wilted lettuce, sad tomatoes, apples that have seen better decades. Someone needs to have a serious conversation with whoever’s running produce.
But here’s why it still gets 4 stars - convenience wins. It’s right here in the neighborhood. Sometimes “good enough and close” beats “perfect and 20 minutes away.”
Fix the produce section and this becomes a 5-star operation. Until then, it’s the grocery store equivalent of a reliable friend who can’t dress themselves.
Grateful it exists. Wish the vegetables weren’t crying for help.
Neighborhood convenience store doing neighborhood things reasonably well.
-
August 2025 by Harsha Kandula
This is best Tom Thumb around the FlowerMound Area. All the produce is stacked and fresh. Eggs and milk are always available. Bakery and cakes are good here.
-
May 2025 by Sally Tackett with Next Generation Brands
Love the pharmacy excellent care.
-
May 2025 by Gary Sherrill
Digits Online Shopping? Not for the faint of heart!
-
September 2024 by Matt McClintock
Drove 30 miles to get a digital deal and don’t even have the product. Won’t be in store until Friday or Saturday. Done with this store. Shame. Don’t advertise if you don’t even have the product in stock, bad customer experience.
-
September 2024 by Nina
It was my first time in a Tom Thumb and Andrea in customer service did a wonderful job helping me out!
And a special shout out to Charles at the register for his assistance with the app. He was very friendly and attentive.
Got some great deals on chicken, buy 1 get 2 free!
Thank you so much!
-
August 2024 by Robert Cornelius
Bathroom is hard to find!
-
April 2024 by B M
It's amazing how two store 11miles apart can be so different. Tom Thumb Flower Mound, the workers are nice, polite, greet you, make sure you can find items. Tom Thumb Trophy Club, the workers aren't mean, just not nice, kinda neutral, very rarely do they greet you (excludes meat dept and pharmacy) never asked me if I found everything, rarely make eye contact. Prices are the same, but service is distinctly different
-
April 2024 by M R
How can you guys take wic but not have your price tags marked with eligible items? Eggs, peanut butter, milk are the most essential items, and everytime I tell the cashier I'm using Wic they have no idea what I'm talking about....poor training, also called to see if they even accepted Wic while I was in the store shopping and the customer service girl literally ignored the store speaker announcing my call "customer on 201" for 3 minutes becuse she was too busy flirting with a co worker ans when she finally picked up I told her "oh nevermind thank you and hung up(I will attach the screenshot of my phone call). Store director is failing this store. I used to work for Randall's when I was younger. I guess customer service isn't their #1 priority anymore, to put the cherry on top when I was checking out today Alex told me the Wic system was down? So I asked " okay, so what does that mean? You guys are just turning Wic people away? There's no solution?" Her literal response was "oh...uhm, well I'm not sure actually..." lol WOW considering we pay top dollar to live in Flower Mound and pay extra for the cost of living here,you guys need to step it up. A new HEB is opening up soon and most Randall's AKA Tom Thumbs are shut down because of them doing a better job.
-
April 2024 by Sandy Jusino
I can't say enough about the staff they are always very nice and helpful to me.
