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April 2024 by Cynthia Hamilton
The deli is hit or miss. When the chicken is fresh it’s amazing. When it’s not it’s hard and it’s dry. When you see a few pieces left and you ask when they will be cooking another batch the employees seem to have no clue. All products on a steam table have an expiration time, this comes with any food safety. There should be some form of recorded when it was pulled. The product can not just sit until it’s sold. So I have to ask why your employees have no idea when they will be cooking again? Is the motto “it’s not old til it’s sold” fully enforced at this location. And why are your employees so dismissive and rude to a customer when they are asked?
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April 2024 by Guy L
Great layout, good fresh food section. Friendly helpful staff
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March 2024 by Bryan Brown
The sushi lady, Asi is wonderful. She made me a fresh sushi box when they were out of a common one I get. She also tracked me down one day when the store was slow to replace a sushi box that was at date for a fresh one.
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March 2024 by Selby Rose
The young lady who helped me this morning went above.And beyond, I cannot say enough kind of things about her.I regret that I did not get her name.I was in a rush for work
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March 2024 by Brad Peters
Terrible customer service
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March 2024 by Marsi Makari
I don’t believe I’ve ever let a review on any business before, but the treatment I had at Tom Thumb was simply unacceptable. The cashiers were alright, mostly comprised of young kids who can’t control the fact that their systems are incredibly dated and never pull out the right prices. But my god, the customer service rep is so rude! She was extremely uninterested in my problems and every time I come to her it’s always a fight trying to rightfully get my money back. It’s not like im pulling these deals out of nowhere, I clipped them on the app! On top of that, she was very slow and I wasted so much time. It’s not like this happens every time, but when it does it certainly ruins my day.
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February 2024 by Tyra Ya girl
People who dont have customer service experience shouldn't work here. Hannah needs more training
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February 2024 by Jasmine Brown
Horrible customer service Hannah is the rudest person I've EVER met In my life.. I will never be back at this store. I dont know if she is racist or just an angry person but come on Tom Thumb you can do better.
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February 2024 by Sebastian Evans
Mrs Anna at the flower department helped me so much she was able to pick out the best flowers and gave me a very nice deal come to mrs anna for any flower needs!
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February 2024 by Richard Knibbs
Prices are a little high, but they have some quality products.
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January 2024 by Michael Keggereis
They have apples
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October 2023 by Seth Samson
Food is usually expired or expiring on same day, pharmacy is constantly understocked, and pharmacy employees get hella attitudes that are 100% unacceptable yet the management declares that all of it was normal! What a disgraceful place
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October 2023 by Jim Garra
Great place for some great deals. Also amazing mango habañero chicken
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October 2023 by Kathleen Stanfield
They have the variety you sometimes need that seems to be lacking in some other stores.
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September 2023 by Kathleen Crusing
Helpful employees, fresh vegetables, good beef, clean environment.