Ulta Beauty is a popular destination for beauty enthusiasts, offering a wide range of cosmetics, fragrances, and personal care products from over 500 brands. Shoppers can find popular brands like Tarte, Fenty, and CHANEL, as well as exclusive lines like Kylie Cosmetics and Olaplex. The store emphasizes "Conscious Beauty," featuring products that are vegan, use clean ingredients, are cruelty-free, and prioritize sustainable packaging. Ulta Beauty also has a salon providing various services including haircuts, hair coloring, makeup application, brow waxing, lash extensions, and ear piercing. Customers have praised the stylists for their skill and attentiveness. Specifically, Alex has been highlighted for delivering amazing haircuts and color, showcasing kindness and professionalism while effectively listening to clients' needs. Some customers have also noted positive experiences with staff like Pepper, who provided excellent customer service. However, there have been reports of negative experiences with certain cashiers, who lacked helpfulness and displayed poor customer service.
I was in store yesterday and Emily was so kind & helpful!!! I was greeted so kindly and assisted with throughout the whole time I was in store!
April 2026
I had a wonderful experience and Stephanie helped ease my mind every step of this process! I will be coming back for my fill in two weeks . My lashes looks amazing. 😊
January 2026
Great customer service! I was returning an online order. It was fast and painless!