United States Postal Service

Post Offices
Hours: The United States Postal Service location at 2300 Olympia Dr is a busy retail office that processes a significant volume of mail and packages for the community. The facility is described as clean and well laid out. While lines are common, they are noted to move decently fast. The personality in this place is amazing, with employees who are helpful and nice, making customers feel welcome and valued. One employee in particular is highlighted for being wonderful, helpful, friendly, and delightful, knowing her stuff and ensuring customers are assisted even close to closing time. This office offers walk-in passport services and provides various options for customers, including information on filing claims for lost packages online or in person. All packages carry $100 insurance and tracking, and customers are encouraged to file claims for undelivered items. The staff focuses on informing and educating customers about policies, such as parking too close to mailboxes being against delivery policy or that mail cannot be held longer than 30 days without approval. They assist with packaging requirements and suggest customers verify exact postage for items like wedding invites to avoid issues. The goal is to ensure a secure, reliable, and affordable experience, with employees dedicated to assisting and educating the many customers they serve.

1. Flower Mound, Texas