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February 2024
Set an appointment to get passports and apparently the person went to lunch during our appointment time! Wasted the whole 45 minutes waiting and waited well after our appointment time!Whoever this person is needs to do better job managing their work scheduled to ensure they aren't inconvenience others!
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February 2024
There is a rude asian lady who works here who could not take no for an answer — very rude to my asian mother-in-law when processing her US passport. Very nice to non-Asian people — so weird of anexperience and won’t be coming back here for anything
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February 2024
i was standing in line for more than 20 minutes, nothing wrong w that, i will wait my turn it’s fine but let me just say if your package is packaged wrong they make you do it all on your own with no help and they make you come again when it’s perfectly fine.
