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November 2023 by Jeff Greenleaf
Ranks among the worst pharmacies I’ve ever dealt with. Good thing for them that big insurance has contracted with this chain, else they’d be out of business. If you have a script called in, and it’s not some run-of-the-mill something, you need to constantly call them to ensure that a) they got the script, b) they have it in stock, c) order it if they need to, d)etc…. Basically have to do their job for them. Worst follow up and customer service ever. As their average rating is 2.6, I’m sure they don’t give a damn, or most likely won’t even read this review. As I said earlier, they have the BCBS in-network contract, so they pretty much have a captive “customer” base.
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November 2023 by Arica Harris
I want to give a big thank you to Devante in the Photoshop. This morning I had an issue with my printer and I was not able to print a document that I needed for children's church this morning. Devante picked up the phone when I called and reassured me that, he could help if I just came into the store. When I came into the store, for some reason, my document wasn't connecting with the kiosk. I was short on time, so Devante gave me a second option of going online and uploading what I needed. He really came in clutch today and made sure I was satisfied with each document before I left the store. Thank you Walgreens for hiring people like Devante that truly care! Please give him a big shout out because I appreciate him for being my superhero today!
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October 2023 by J Mitch
I needed to make copies of several pictures and Stephanie was so helpful she took the time to walk me through the process but how she did this was Awesome! She made this a very memorable experience. So glad to Walgreens w this level of customer care.Last night I had an Awesome! Experience from the pharmacy. Amber and Jackie and the pharmacist Rama were So Helpful with an overall Quality Service Thank U
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October 2023 by Thomas Whalen
I have been using this Walgreens for years and in the last 18 months the pharmacy service has declined to a point that I will switch companies. Long lead times in filling orders to wrong information being provided as to when orders will be ready. Terrible customer experience from a declining critical care provider.
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July 2023 by itscharlie
Me and my mom went to go buy makeup and while we were shopping we felt like we were racially profiled. While debating which makeup to buy we heard an announcement on the speaker “customer service needed at the cosmetic area “ when nether of us press the button for help. As we headed to the front we saw a worker that was watching us as soon as we went to the register he left us alone. Not only did it end there but the person that check us out had a very rude demeanor as I put my number in for my cash reward he didn’t say anything just stood there looking at us I proceeded to ask if my number went through and he said yes. I asked if I can use my cash reward. He attitude gave off like he didn’t want to help us . I’m very disappointed and felt like I didn’t belong there.
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June 2023 by Lisa Cotton
I came in yesterday afternoon and went directly to the Photo Center. When I asked a man with glasses a question, he was rude, put out and definitely did not prefer to be there. The lovely lady at the front counter was a joy…but he was so rude..I left and went to CVS. I won’t be back.
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May 2023 by Brittany Kramer
Very rude and short. Asked to have a medication switched and before I could even tell them why I was calling to have it switched, a guy rudely answered that "you just need to call the new walgreens" - that's not an option for me and I know that and had he had asked the proper questions BEFORE being rude & short - he would've known that wasn't the answer I needed. This walgreens also takes much longer to fill requests. Will never return to this location again.
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April 2023 by Christie Seetin
Called about availability of Adderall and was told that they had it in stock, when the Dr office called right back they didn’t have it. This is the closest pharmacy to our house and I will not do business there ever, I’d rather drive than be treated badly.
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November 2022 by Maggie R.
The drive thru pharmacy is the worst ever. slow (45+ Minute wait even when you are first in line? really) The customer service is horrible and the pharmacy people are downright rude. This branch is poorly managed with undertrained people. The service has worsened over the years. I go there only because it is close to my home - which doesn't mean much when you wait so long. Walgreens... can't you do something about your personnel here ... like fire them all and start over? please intervene. it's also inhumane when you're sick and have to wait so long.
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November 2022 by Gagan Pandey
Google showed pharmacy was open. Seems like they did not update their pharmacy hours. Wasted my 30 mins when my kid has 104 fever.
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September 2022 by Ed O'Day
Their pharmacy has real problems. It used to be the standard 2 hour turnaround they tell you but for many weeks it's been 6-8 hours for my prescriptions. I need to change pharmacies.
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August 2022 by Josh Gonzalez
By far the worst Walgreens pharmacy ever. The only pharmacy that doesn’t let me fill a few days early and I am always calling them to remind them to fill it out. If the online system says it’s okay to fill then why only let you fill it out a day early.
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May 2022 by Jason Ross
This place is terrible. The entire pharmacy goes to lunch apparently at the same time effectively shutting down the pharmacy. This would be nice to know in advance. I was told as they were locking the door. When I asked if I could get my prescription before they left I was told I should have come earlier? Needless to say I won't be back. Save yourself the frustration and fill your prescription somewhere else.
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May 2022 by Rachel Martinez
I called and called yesterday but no answer. When I showed up, there was sign that said they were closed due to shortages. I work in education and totally understand. I called them this morning to see if our prescription was ready and she said it was. I got there and they are not contracted with our insurance which is weird. It sucked to drive this much with a sick kid and then to pay full price when I have insurance. Try a different Walgreens because I feel like this one doesn’t know what they are doing. I have been waiting so long for our prescription that I’m able to write this review. I will be going to CVS
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May 2022 by Ron C
Called in a refill of 2 prescriptions on Wednesday. Received text saying they would be ready for pickup after 11am Thursday. Drive there on way home from work 5ish. Not ready until tomorrow they say. No texted or email or call saying it wasn’t ready. Drive back Friday at 7pm, and you guessed it!! Not ready until tomorrow. Ridiculous the amount of incompetence and unpreparedness at this location. If our insurance didn’t use them as “preferred” we would damn sure change pharmacies. As it is I will change locations hopefully people that are more concerned about customer service. Disgusted with them and their attitude.