Fitness Connection is a large gym with many locations, offering a good price and much equipment. Members highlight the convenient location, the overall cleanliness of the area, and the fact it provides good value, calling it the most bang for your buck. The staff is generally described as excellent and accommodating, with overall service having improved. However, significant criticisms are noted. Several members report broken or malfunctioning exercise equipment, like treadmills, that remain unfixed for very long periods. Issues with facility maintenance are also common, including a lack of air conditioning in specific areas like the women's section, creating an uncomfortably hot environment. While some maintenance, like fixing sauna lights, does occur, the prioritization is questioned. Furthermore, members express frustration with gym hours, requesting earlier openings on weekends and extended closing times, and note that the gym is not always open as scheduled. The gym can become rough and very crowded during peak hours, which is expected.
