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February 2024 by Diaquanisha Taylor
Mr. nick was a great help, went above and beyond my expectations. I originally went in to see about some things needed for my car and he recommended a couple people that could help me out with having those things fixed. Big shoutout to the team here.
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February 2024 by Lauren Mirche
Jesus was very helpful in replacing my battery today, as well as noticing I needed an air filter. I always have great service at this location!
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February 2024 by Demarco Bailey
Man this dude is the truth.. I’m glad that I don’t have to travel to the garland rd store no more.. Everytime I see Marcus B he help me out.. Good dude.. excellent customer service.
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January 2024 by Roxana Renee
I went there for the first time because I needed a tool and I needed a window wiper blade. There were plenty of workers but the guy with the red hair that helped me was busy talking to other employees so much that he completely ignored me. I had to ask if he was available. He said yes. I told him I needed help knowing which blade i could get. He says the one I need is a 20 inch. Goes to show me where they are and I say this one is the twenty. He says no it’s this one.Spoiler: it wasn’t. He got me a 24 that I then had to go get refunded.Not only did he get me the wrong size but he got the most expensive one. So asking for help led to me being unnecessarily upsold.I was really insulted that as a lady walking into an auto parts store I’d be completely disregarded and then just taken advantage of. It was quite insulting.
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December 2023 by Sherry Hanie
Steven was AWESOME. Very knowledgeable and helpful. Great guy
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December 2023 by Victor Hugo Bernal Alcocer
They always short of helpers and now they’re saying they don’t receive used oil because they’re full, also they didn’t want to receive oil filters, I don’t think so they’re full of everything, also they almost never have the parts I’m looking for too, customer for years and they refuse to service
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December 2023 by Marcus Lynch
Came in and Misty led me straight to what i needed. Had to come back for another part and Misty helped me again to make sure i got what i needed and had faith that i could do this job myself though im no mechanic, but i took her word. Came home did the job and saved myself some money! Thanks Misty
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December 2023 by Ticoy Young
Very helpful employees!
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November 2023 by Anthony Daniels
Great staff
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November 2023 by Avram Haffener (Lixivian)
Steve provided supreme customer service while changing out my dead battery in 40 degree weather with freezing wind. I definitely recommend coming here for service as the lady who helped me get the battery also had to quality service.
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October 2023 by Desiree Williams
Friendly and helpful.
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October 2023 by Steven Ray
Wish I had gotten the name of the older gentleman that helped me. Insanely great customer service here.
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October 2023 by Shayla Winters
A huge shoutout to Natisha the manager from the Forney Auto Zone. It’s rare that you find retailers that provide white glove service, it’s nearly non existent. But the experience and service I encountered tonight was top tier. As a single woman with minimum knowledge of vehicles, Natisha gave me the peace of mind I needed by addressing my battery issue and this was even after her working hours. Sincerely thank you for your service and you have gained a Auto Zone customer for life.
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October 2023 by Mercadez Michelle
Thank you Natisha for helping me locate wipers and a headlight for my car. She was patient and took time to help and install a wiper blade. She also recognized my other wiper was about to fall off like the last one and took time to fix it. So thank you for being kind and problem solving (:
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October 2023 by Kelly Liptrap
Customer service is great. I came in looking for a part. They double checked my numbers and went and found it for me. So helpful