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November 2023 by Mike Alley
Great and friendly customer service
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May 2023 by Laura De La Riva
I think it is a little treasure for game fans (my husband). The attention is excellent!! They tell you what you should do if what you buy is defective, they exchange it with absolute kindness!!
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January 2023 by william dockery
The young man that works there seems not to want to help people. He didn’t seem to be friendly, I was asking him about a certain game for my 3 year old grandson and he seem to ignore me in a way. I’m not saying that everybody is like that, but he need to be sat down by management of how he should treat people. So this is why I am giving to stars.
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December 2022 by christy t.
I came in for a controller for my son and I didn't gave much money and the guy working Friday night was very rude and kept pushing me to buy a membership even though I said no like 5 times. I know you all work for commission , but there is a very thick line between being a good salesman and bring too pushy! How many times do I have to tell you know before I have to explain that I'm broke and only trying to my my child happy, but I probably won't eat for two days just so he can have this remote!? You guys really need to think of a better way of selling things besides questioning me after I've told you I do not want this membership, I only come in when I absolutely have to! I can not afford to come to Gamestop all of the time because most of the time I have to buy things online for my son so that I can get them cheaper! But no, this guy insists on embarrassing me in front of my child and anyone that was in the store! No means no! I don't care if I was there 9 months ago! I don't need the year membership. I promise I won't be back in a year and I'll never come there again! The guy had dark hair with aqua tips and was very rude and condescending and full of himself. I overhear him telling another customer if they wanted what they were looking for at a good price to go to China. Who let this guy run this place! He should be locked in the back away from everyone!
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September 2022 by Sanjaya Lamichhane
Got greeted by extremely rude cashier who had piercing across his nose. Looks like he makes commission by selling annual subscription which I did not want and he got frustrated with that. When I gave him a game I wanted, he threw the case and said it was for the wrong console. It was a poor experience with his condescending voice.
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December 2021 by Kevin Garza
Walked in, wasn't greeted by any store associate. We were shopping for one of their early Black Friday deals, and by the time we decided on a game to buy as a gift, a sticker with a price about $10 higher had been marked on it. (There was an associate there who was sticking on new prices as we were trying to browse).I checked later online and the website was still selling the same games new at the price we were considering. Seems like this location decided to bump them up.I get that the store needs to make money to stay in business, and that working in retail is very difficult, but I just had a negative vibe about the place as we checked out. The whole experience with the games we were considering being marked higher once we made a choice as to which one to buy kinda bugged me (especially if it's a sale for Black Friday, which technically hasn't even happened yet!). As the associate was relabeling games, we felt like we were in their way.I've bought from here before and those experiences have been fine, but today I just didn't feel comfortable and valued as a customer.
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September 2021 by Ed Clough
Their shelves are full of nothing I need
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August 2021 by 74 “Boxhead74” Boxhead
Kool people to let you know what going on in the game world
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July 2021 by Kwame
Found exactly what I needed. No long lines either?
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July 2021 by Andre Collier
I love this place ?
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June 2021 by Clinton Kirk
This place was great! I had ordered some pre-owned controllers online from GS and neither one worked. I took them back to the store to just return them, but the young lady here was amazing and offered 2 that she had in store, tested them out to make sure they worked, and even upgraded one of them for me. I will definitely be back!
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March 2021 by Teresa Lyons
I have been lucky when I go for items for my boys. Pretty good customer service.
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March 2021 by michael fansler
Very displeased we tried to sell my games to GameStop here in forney so he gave me 42$ on the card I meant a credit card not in store credit so I asked if the guy working if he could void it (btw it’s the big guy) he said very rudely the transaction was completeld but then we called the manager and she was very nice and helped us because the big guy couldn’t work the machine so he tried to make us pay 82$ to only get 32$ so we told him to get the manager and she brought the transaction to 32$ an then we got the 32$ back in cash very disappointed in the guy that worked there and the whole staff will not be giving them my business ever again
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March 2021 by K. M.
Great staff, friendly and professional. The manager, Ashley, is always so friendly and builds relationships with the customers. You don't get that everywhere, so very appreciated!
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February 2021 by Joshua Metzinger
How are you called gamestop and you take absolutely nothing!?!
