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November 2023 by ERICA HOLLINGSWORTH
I’ve had two dealings with Tiffany, who is very unprofessional and disrespectful. In person or on the phone, her behavior and attitude is very rude and abrupt!So rude that she even threw down the phone through the window while talking with me because of her frustrations and irritability .This should not be tolerated. It is very unfortunate. no human being should have to deal with this type of behavior.
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November 2023 by Efrain R.
Kroger is a convenient neighborhood supermarket. While their prices may not always be the lowest, utilizing their phone app, weekly savings, and online coupons can help you pocket significant savings, making the trip worthwhile.Their store brand offers quality that won't disappoint, and the variety of products is a definite plus.It's worth noting that the Forney location falls slightly short in size when compared to some other Kroger stores, which can be a tad disappointing.The friendly and helpful staff, along with the store's cleanliness, creates a pleasant shopping experience. Overall, Kroger is a valuable stop on your quest for savings.
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September 2023 by Angie B.
Really, can't locate some items, I've had fresher vegetables at other stores. Not the friendliest people I've encountered. Also the vegetable area is always scarce! Please bring some competition to this area and maybe Kroger will step up their game!
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July 2023 by Cindy L.
This is the only Kroger I will go to because the ones close to my home are horrible in service and cleanliness. However, this particular location needs a major improvement on the cleanliness side as far as restrooms are concerned. There are a total of 3 women stalls. 2 of the stalls were disgusting and hadn't been flushed and seemed to have been that way for a while. The middle stall was usable but the door wouldn't completely close. It actually seemed as if was made wider than the space it was in. There was toilet tissue on the floor and there were no paper towels nor was there any hand soap. No hand soap is a sure way of contamination so I was disgusted; More so because of the employees who use that restroom and then handle the products in that store.
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July 2023 by Fahnaka P.
Closing down half of check out lanes as an influx of customers walk into the store is RIDICULOUS! Apparently if you dab up Jamar he will take to a register and ring you out while the others who have been waiting longer continue waiting in line.
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June 2023 by S East
Don’t waste your time at this pharmacy. If you wait on prescriptions you will see that there’s not enough staff and no sense of urgency.
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May 2023 by Ken G.
If you go through the cashier line you usually have to BAG YOUR OWN groceries. The other day my wife and I were doing our weekly grocery shopping there were 3 employees just standing around joking and playin grab a$$. I said to them why am I bagging my own and the response I got was "not my job", I said it's not mine either. Just the. A supervisor walked up and bagged them for us. What really got me was it's not my job comment. If and when we get an HEB, Krogers will change their attitude, right now it's really all we got. The people that have been giving this establishment 4 and 5 stars work there.
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April 2023 by Dj F.
Ashley in the flower department went above and beyond to help me put an arrangement together. It came out beautiful. Thank you so much!
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April 2023 by Jason Baladez
They are terrible at customer service. An never have any medication for my prescription. How they are still open I have no idea. They would be at of Tylenol if they couldn't get it from other stores. Pretty sure they have caused serious health issues because of their failures to do thier job correctly. STAY AWAY IF ALL POSSIBLE!!!
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December 2022 by Brian H.
Great store. Great employees. Very nice staff. Employees are friendly and respectful. Well done Management. Store is stocked. Lots of fun and unique items. Love their clothing and shoe section. Love their local hometown section. Fun selection of local craft beers. Good stuff.
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November 2022 by Eric Raymond
The wait times for the drive through line are ridiculously extensive. I've waited in line with only 2 or 3 cars ahead of me for over 30 minutes multiple times. If the customer's order at the window isn't ready yet, please have them go to the back of the line so you can keep the line moving!
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November 2022 by Rob P.
Fresh meat is actually cut in store by real butchers. No other store in Forney does the same, not even the blue star superstore. Fresh produce and gourmet cheeses, beers and wines are also a huge plus.
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September 2022 by Joe F.
Went to Forney Kroger on 9/18 at 8:30am. There was a single cashier working and 8-10 customers waiting in that line. Around 20 customers were waiting to access a self checkout line. Also went to the Starbucks inside store and employee very rude, tables were filthy. We were the only customers and this employee had no intentions on cleaning up. Very disappointed that such a busy store has so little staff.
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September 2022 by Meredith M.
Very disappointed with this location. Nasty and old produce and broken coolers for berries. Most of the pick-up staff is rude and just throws your food into your trunk! My husband had to intervene and load the groceries in himself. I'd rather drive a little further for better quality food and service. Obviously the store is understaffed and the staff overworked, and management is failing to step in and create a solution.
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July 2022 by mark cunningham
They aren’t perfect but they are better than Walgreens and CVS. I find them to be more personable and caring and much more prompt than the competition.
