Metro by T-Mobile on Pinson Rd offers prepaid plans and phones from brands like Apple and Samsung. Customers report great and helpful customer service, with friendly and sweet staff who walk them through options. The process for switching or upgrading is described as easy. Employees are noted for handling situations well, being extremely helpful with service problems, and even helping to save money on bills. Many customers express love for this location and recommend it, with some traveling specifically to visit this store for its consistently helpful service.
Monica helped me through my insurance claim for my daughters Metro by T-Mobile phone that I had bought from the store 2 years prior and was professional thorough and patient the entire time.
March 2024
Carina is the store manager & let’s just say she had me in and out .i switched over companies the process was easy .she’s a sweetheart keep up the good work !
March 2024
Ayden and Lawerence assisted with a recent upgrade. Although the company internet wasn’t working properly, Ayden handled my request and situation well. I also enjoyed interacting with the other employees as well.
