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March 2024 by Chris S.
worst ntb ever. first visit took them 5 hours for oil change and 2 flat tires , supposedly they fixed the tires that same after both tires were still leaking air. Brought the truck back today its been 2 hours they still cant patch the 2 tires after i have to show them and proved them that it was leaking air they couldnt find the holes i had to go to the back and show them where it was leaking and still cant fix them after 2 hours in
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March 2024 by David “Bad Decisions” Oberle
Adam was very nice. Great service.
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March 2024 by Angel Vargas
I’ve gone here for all of my tire problems, I find them very reliable and will always come here to experience great service, Whitney at the front desk is super friendly, I also find their tire deals super convenient
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February 2024 by Elizabeth S.
I had a nail in my tire and NTB Forney was the closest place so I headed over there. I had prompt service and they got me out of there quick! Whitney was awesome! Super nice and friendly. I didn't mind waiting at all with her there!
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February 2024 by Jacob Talley
Great service hands, explained everything in detail and super friendly. Definitely will be coming back and will be highly recommending to all my family and friends.
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February 2024 by Miguel Ramos
Very pleased with this guys i just moved to forney about a year ago and i usually go to other tire shops around dallas but the couple of times that ive been to this location this guys are friendly and explaing what is goin on the needs of your car to be fix thanks alots guy ill be coming more often plus is closer to my house?
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February 2024 by Svetlana Ivanova
It's always the greatest service, and it's worth to pay some more to install the tires in their shop, because every time when I need to patch my tire or even put the new one, it's under cover and for free ?
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February 2024 by Charlotta Price
This NTB went above and beyound for me. They were upfront and honest. Hugh shout out to all of them for taking care of my car, that was one less stress I had to worry about. Also Carl is the man. He knows how to take care of his customers. We will be back.
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February 2024 by Jamaetra Robinson
Whitney was such a pleasure!
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February 2024 by Maritza Arbona
They were very honest and kind. Told me the truth about not needing oil and filter. Yes I needed a tire and it was a good deal. Thank you!
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February 2024 by Michelle Dixon
The staff was so nice and accommodating. Whitney took excellent care of me. Burl was so knowledgeable and helpful. And the new manager Carl was awesome and very patient. He’s very knowledgeable as well. I will definitely go there again!!!
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February 2024 by Isaac Titus
I came in to get my tire changed and Whitney was so friendly and helpful. She made sure I was in and out
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February 2024 by josh mccubbins
I had attempted to repair a hole in my tire over by Auto Zone with repair kit and failed miserably, I did not have a crossbar to put my spare on either. I walked over to DTB and explained my situation to the Service Manager ,Luis, and he sent one of the mechanics out to help me put the tire on. The mechanic, Gerald, got that spare on for me and we took it over here to get a new one put on my rims. I was out of there in less than 40 minutes. The service from Whitney at the front desk was extraordinary as well. They have a good team here and they really helped me out of a pinch. Will be going here from now on for sure! Thank all of you!
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February 2024 by Mayra Quinones
DO NOT COME TO THIS LOCATION!Came in with a flat. It took the store manager 5 hours to tell me it couldn’t be repaired and needed to submit an approval for a new tire. You knew I drove it to your location with a flat tire why wouldn’t you submit paperwork for a new tire?! Did you not walk outside and check the condition of the tire before assuming it could be repaired? I don’t work within the industry but even I knew it needed a new tire. They’re so unprofessional and have zero customer service skills. I arrived to their facility at 9am and just now leaving at 2pm! I spent my entire day waiting for them to just have my car sit outside parked while they sold tires and attended to other customers.
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February 2024 by Samantha Baker
Whitney was a great help with me buying new tires. She advised which tires were the best for my budget!
